At a Glance
- Tasks: Lead warranty and service quality, ensuring top-notch repairs and customer satisfaction.
- Company: Join a reputable brand committed to excellence in service and quality.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
- Why this job: Make a real difference by enhancing service quality and customer experience.
- Qualifications: Experience in technical repair and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Technical preparation & set up in line with brand and group standards.
Warranty evidence gathering, administration and submission.
Provide control of quality and of repairs.
Oversee technical repair progression of work through the workshop and ensure agreed customer timescales are adhered to.
Work with the Service, Parts and Workshop Managers to ensure all departments are kept updated of progress at all times.
Live technical guidance for Technicians and customers if necessary.
Warranty & Service Quality Lead in Tewkesbury employer: Porsche Centre Swindon
As a Warranty & Service Quality Lead, you will thrive in a dynamic work environment that prioritises quality and customer satisfaction. Our company fosters a collaborative culture where your expertise is valued, offering ample opportunities for professional growth and development. Located in a vibrant area, we provide a supportive atmosphere that encourages innovation and teamwork, making us an exceptional employer for those seeking meaningful and rewarding careers.
