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- Tasks: Ensure top-notch service quality and oversee technical repairs in a dynamic workshop environment.
- Company: Join a leading brand committed to excellence and customer satisfaction.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive team culture.
- Why this job: Be the key player in delivering exceptional service and making customers happy.
- Qualifications: Technical knowledge and strong communication skills are essential.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 21600 - 36000 £ per year.
Technical preparation & set up in line with brand and group standards.
Warranty evidence gathering, administration and submission.
Provide control of quality and of repairs.
Oversee technical repair progression of work through the workshop and ensure agreed customer timescales are adhered to.
Work with the Service, Parts and Workshop Managers to ensure all departments are kept updated of progress at all times.
Live technical guidance for Technicians and customers if necessary.
Service Quality Specialist in Tewkesbury employer: Porsche Centre Swindon
Contact Detail:
Porsche Centre Swindon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Quality Specialist in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their standards, especially in service quality and technical repair processes.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine when discussing your experience in quality control and customer service.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Quality Specialist in Tewkesbury
Some tips for your application 🫡
Show Your Technical Know-How: When applying, make sure to highlight your technical skills and experience. We want to see how you can prepare and set up in line with brand standards, so don’t hold back on sharing relevant examples!
Emphasise Your Quality Control Experience: Quality is key for us! Be sure to mention any previous roles where you’ve had to oversee quality control or manage repairs. This will show us that you understand the importance of maintaining high standards.
Communication is Key: Since you'll be working closely with various departments, it’s important to demonstrate your communication skills. Share instances where you’ve successfully kept teams updated or provided guidance to others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Porsche Centre Swindon
✨Know Your Technical Stuff
Make sure you brush up on the technical aspects of the role. Understand the brand and group standards, as well as the warranty processes. Being able to discuss these confidently will show that you're prepared and knowledgeable.
✨Showcase Your Quality Control Skills
Be ready to talk about your experience with quality control in repairs. Prepare examples of how you've ensured quality in past roles, and think about how you can apply those skills to oversee technical repair progression effectively.
✨Communication is Key
Since you'll be working closely with various departments, highlight your communication skills. Think of instances where you've successfully kept teams updated on progress or resolved issues through effective communication.
✨Prepare for Live Guidance Scenarios
Anticipate questions about providing live technical guidance. Consider scenarios where you've had to assist technicians or customers in real-time and be ready to explain your thought process and approach.
