At a Glance
- Tasks: Deliver top-notch customer service and manage parts stock and invoicing.
- Company: Join the prestigious Porsche Centre Preston, a leader in luxury automotive.
- Benefits: Enjoy 25 days holiday, discounts, training, and social events.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of an iconic brand and enhance customer experiences.
- Qualifications: Experience in parts advising and outstanding customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Porsche Centre Preston has a rare opportunity for a Parts Advisor to work for one of the world’s most iconic brands, based at their award-winning site on the Docklands.
The Role: The successful applicant will have a passion for delivering the highest levels of customer service. Responsibilities will be to:
- Provide customers with a welcoming and individual experience in a warm and professional manner
- Build customer loyalty and satisfaction ensuring all requirements are met
- Raise invoices and take payments
- Stock control
- Re-order parts
Skills & Experience: Applicants must have proven experience in a similar role, as well as Parts knowledge, together with:
- Outstanding customer service skills
- Strong administration skills
- Ability to work under pressure
- A professional and confident telephone manner
- Quality awareness
- Attention to detail
- Full UK driving licence
Hours of work are Monday to Friday 8.30am to 5.30pm, and Saturday 8.30am to 12.30pm on a rota basis.
The Benefits: As you will be working within a highly successful and award-winning Porsche Centre, the position offers many benefits:
- 25 days holiday (plus bank holidays) in a complete holiday year (January to December)
- An additional day’s holiday in recognition of your birthday
- Bowker Benefits Discount retail shopping platform
- Preferential family rates
- Company pension scheme
- Death in Service policy at 1x basic salary
- Work wear supplied
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking
If you can demonstrate the required skills and enthusiasm, and share our passion for the Porsche brand, please apply with your CV and letter of application.
Parts Advisor — Customer-Driven, Stock & Invoicing in Preston employer: Porsche Centre Preston
Porsche Centre Preston is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and employee development. Located at an award-winning site on the Docklands, employees enjoy generous benefits including 25 days of holiday, a company pension scheme, and opportunities for training and personal growth, all while being part of a prestigious brand that values its staff and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor — Customer-Driven, Stock & Invoicing in Preston
✨Tip Number 1
Get to know the company inside out! Research Porsche Centre Preston and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of scenarios where you can demonstrate your ability to handle customer queries and build loyalty. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Prepare for the interview by anticipating questions related to stock control and invoicing. Brush up on your parts knowledge and be ready to discuss how you've managed similar tasks in the past. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job. Good luck!
We think you need these skills to ace Parts Advisor — Customer-Driven, Stock & Invoicing in Preston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Porsche brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch customer service.
Tailor Your CV:Make sure your CV highlights your relevant experience in parts advising and customer service. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements!
Be Professional Yet Approachable:In your cover letter, strike a balance between professionalism and warmth. We’re all about creating a welcoming environment, so let your personality come through while maintaining a professional tone.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Porsche Centre Preston.
How to prepare for a job interview at Porsche Centre Preston
✨Know Your Parts
Make sure you brush up on your parts knowledge before the interview. Familiarise yourself with common parts, their functions, and any specific Porsche components that might come up. This will show your passion for the brand and your readiness to provide top-notch service.
✨Customer Service is Key
Prepare examples of how you've delivered outstanding customer service in the past. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to building customer loyalty and satisfaction.
✨Stay Calm Under Pressure
The role requires working under pressure, so be ready to discuss how you handle stressful situations. Share specific instances where you successfully managed multiple tasks or dealt with difficult customers while maintaining professionalism.
✨Dress the Part
Since you're applying to work for an iconic brand, make sure you dress smartly for the interview. A professional appearance can make a great first impression and shows that you take the opportunity seriously.
