At a Glance
- Tasks: Deliver top-notch customer service and manage parts inventory for a prestigious brand.
- Company: Join the award-winning Porsche Centre Preston, a leader in luxury automotive.
- Benefits: Enjoy 25 days holiday, discounts, pension scheme, and exciting staff events.
- Other info: Dynamic work environment with opportunities for training and career growth.
- Why this job: Be part of an iconic brand and enhance customer experiences every day.
- Qualifications: Experience in parts advising, strong customer service, and admin skills required.
The predicted salary is between 25000 - 30000 £ per year.
Porsche Centre Preston has a rare opportunity for a Parts Advisor to work for one of the world’s most iconic brands, based at their award-winning site on the Docklands.
The successful applicant will have a passion for delivering the highest levels of customer service. Responsibilities will be to:
- Provide customers with a welcoming and individual experience in a warm and professional manner
- Build customer loyalty and satisfaction ensuring all requirements are met
- Raise invoices and take payments
- Stock control
- Re-order parts
Skills & Experience:
- Applicants must have proven experience in a similar role, as well as Parts knowledge
- Outstanding customer service skills
- Strong administration skills
- Ability to work under pressure
- A professional and confident telephone manner
- Quality awareness
- Attention to detail
- Full UK driving licence
Hours of work are Monday to Friday 8.30am to 5.30pm, and Saturday 8.30am to 12.30pm on a rota basis.
The Benefits:
- 25 days holiday (plus bank holidays) in a complete holiday year (January to December)
- An additional day’s holiday in recognition of your birthday
- Bowker Benefits Discount retail shopping platform
- Preferential family rates
- Company pension scheme
- Death in Service policy at 1x basic salary
- Work wear supplied
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking
If you can demonstrate the required skills and enthusiasm, and share our passion for the Porsche brand, please apply with your CV and letter of application.
Parts Advisor in Preston employer: Porsche Centre Preston
Porsche Centre Preston is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and employee development. Located at an award-winning site on the Docklands, employees enjoy generous benefits including 25 days of holiday, a company pension scheme, and opportunities for training and personal growth, all while being part of a prestigious brand that values its staff and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Preston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Parts Advisor role.
✨Tip Number 2
Prepare for the interview by researching Porsche and their customer service ethos. Show us you’re not just passionate about cars but also about delivering top-notch service that keeps customers coming back.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and parts knowledge. We want to see your confidence shine through when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Parts Advisor in Preston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Porsche brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch customer service and building relationships with clients.
Tailor Your CV:Make sure your CV highlights your relevant experience in parts advising and customer service. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements and how they relate to the role.
Be Professional Yet Approachable:In your cover letter, strike a balance between professionalism and warmth. We’re after someone who can communicate confidently over the phone and in person, so let your personality come through while keeping it professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Porsche Centre Preston
✨Know Your Parts
Make sure you brush up on your parts knowledge before the interview. Familiarise yourself with common Porsche parts and their functions, as well as any recent updates or models. This will show your passion for the brand and your readiness to engage with customers.
✨Customer Service is Key
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to providing a welcoming experience.
✨Stay Calm Under Pressure
The role requires working under pressure, so be ready to discuss how you handle stressful situations. Share strategies you use to stay organised and focused, especially during busy periods. This will highlight your ability to maintain quality service even when things get hectic.
✨Dress the Part
Since you're applying to an iconic brand, make sure to dress professionally for the interview. A smart appearance reflects your respect for the company and its values. It’s all about making a great first impression!
