At a Glance
- Tasks: Support the Service Quality team with technical and warranty support for Porsche vehicles.
- Company: Join Porsche Cars Great Britain, a leader in automotive innovation.
- Benefits: Enjoy a competitive salary, 27 days holiday, and exclusive perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Gain hands-on experience with cutting-edge vehicle technologies and make an impact.
- Qualifications: Studying Automotive Engineering with strong PC skills and a passion for cars.
The predicted salary is between 31500 - 38500 £ per year.
To support the Service Quality team in providing technical and warranty support for vehicles and associated digital services to Porsche Centres and their customers through the provision of high quality technical and warranty documentation and advice. This is a Placement Year position for a candidate currently studying an Undergraduate degree at university, seeking a placement for their third year. The role will commence in August 2027.
Responsibilities:
- Support Porsche Centres with technical and repair queries relating to ICE, hybrid, electric vehicles, and Porsche Connect services.
- Assist with the assessment, management, and resolution of technical support cases and repair requests.
- Liaise with Porsche Centre technicians to investigate and resolve complex technical issues.
- Support the validation and documentation of repair methods using vehicles and specialist workshop equipment.
- Assist in the management and maintenance of the Porsche vehicle fleet, including bookings, repairs, servicing, and MOTs.
- Learn, document, and support new vehicle technologies, features, and digital services.
- Create, review, and publish technical support and warranty documentation for Porsche Centres and internal teams.
- Support Porsche Centres with the configuration and use of diagnostic systems, tools, and workshop equipment.
- Assist in delivering technical training sessions tailored to different business audiences.
- Collaborate with Technical Support and Customer Information Centre teams on day-to-day operations.
- Maintain accurate records and documentation to support technical processes and knowledge sharing.
- Process, analyse, and present technical data through reports and graphical insights.
Requirements:
- Minimum Qualifications: Studying an Automotive Engineering related degree at university.
- Excellent level of PC literacy, including MS-Office, Excel, Word.
- Highly proficient in both spoken and written English.
- Understanding of motor vehicle fundamentals.
- Must have held a clean driving license for more than 2 years.
Preferred Qualifications:
- An interest and proficiency in the use of mobile devices and web services.
- Keen interest in the automotive industry, motor vehicles and associated new technologies.
- Willingness to work both in an office and workshop environment.
- Prioritising skills.
- Strong attention to detail.
Benefits:
- Highly Competitive salary.
- Fixed hours each week - 5 days per week, Monday to Friday 9.00am to 5.30pm.
- 27 days holiday, plus bank holidays.
- Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products.
- Life Assurance.
- DC Pension Scheme.
- Employee Assistance Programme - support and advice on issues impacting your wellbeing.
- Dedicated mental health champions.
- Opportunity to visit the Porsche Experience Centre in Silverstone and drive the full Porsche vehicle range.
Location: Porsche Cars GB Ltd and Porsche Retail Head Office is located conveniently by junction 12 of the M4, adjacent to a retail park, gym, and well-known fast-food restaurants. It is within walking distance of Theale's main line train station and a bus stop which operate regular services to Reading Town Centre.
Due to the high volume of applications we generate for our vacancies, we are regrettably not able to send a personalised reply to every applicant.
Vehicle Technical Support Intern at Porsche Cars Great Britain (PCGB) in Reading employer: Porsche Cars GB Ltd
Porsche Cars GB Ltd is an exceptional employer, offering a dynamic work environment in Reading that fosters innovation and excellence. With a strong focus on employee development, you will have access to numerous growth opportunities while being part of a collaborative culture that values teamwork and customer satisfaction. Join us to be at the forefront of the automotive industry, where your contributions directly impact our success and the experience of our customers.
