At a Glance
- Tasks: Lead individual giving and legacy programmes to support those facing homelessness and poverty.
- Company: Porchlight, a charity dedicated to transforming lives through donor support.
- Benefits: Hybrid working, competitive salary, and the chance to make a real difference.
- Other info: Join a passionate team and enjoy excellent career growth opportunities.
- Why this job: Empower supporters and create impactful campaigns that change lives.
- Qualifications: 3+ years in project management or fundraising with strong analytical skills.
The predicted salary is between 30000 - 40000 € per year.
About the role:
Porchlight is dedicated to supporting people facing homelessness, poor mental health, and poverty. Our donors are at the heart of everything we do, and we are looking for a strategic and visionary Supporter Development Manager to lead our individual giving and legacy programmes at a pivotal moment for the charity.
While you will be based at our Canterbury office (with a required attendance of every Tuesday to collaborate with the team), you will also benefit from our hybrid working policy. You will lead on understanding our audiences and developing compelling donor journeys that build long-term, sustainable relationships. You will provide essential leadership, overseeing the individual giving budget and KPIs while line-managing the Senior Individual Giving Officer and Data Co-ordinator to ensure the highest standards of donor care. You will also play a vital role in planning and delivering bold, multi-channel campaigns that generate essential income, grow our donor base and bring our cause to life.
Working closely with the wider Fundraising and Communications teams, you will act as a spokesperson for our mission, turning data-driven insights into impactful action. Whether you are designing a new fundraising product, overseeing campaign performance reports, or ensuring our database management meets the highest regulatory standards, your work will directly empower our supporters to help us change lives.
The role requires:
- Managerial and Fundraising Expertise: You have a minimum of three years’ experience in a project management or direct line-management role, with a proven track record of meeting financial targets and KPIs.
- Administrative and Analytical Excellence: You are confident using digital tools (Word, Excel, Outlook) and CRM systems like Raiser’s Edge to manage complex data, track campaign activity, and ensure compliance with GDPR and Gift Aid regulations.
- Strategically-Minded and Creative: You have a strong understanding of donor journeys, digital marketing channels, and how to create products and messages that inspire long-term loyalty.
- Organised and Adaptable: You excel at managing multiple projects simultaneously and are willing to work flexibly, including occasional unsocial hours, to support fundraising initiatives and events.
- Impact Reporting: Using the Raiser’s Edge database to track progress against KPIs, manage donor data hygiene, and ensure every supporter is thanked personally.
Role details:
- Working pattern: 9am to 5pm Monday to Friday with some flexibility required.
- Location type: On-site / hybrid working.
- Contract type: Permanent, 37.5 hours per week.
- Interview date: 8th June 2026.
Locations
Supporter Development Manager in Canterbury, Kent employer: Porchlight
Porchlight is an exceptional employer that prioritises the well-being of its staff while making a significant impact in the community. With a supportive work culture that encourages collaboration and innovation, employees benefit from a hybrid working policy and opportunities for professional growth within a mission-driven environment. Located in Canterbury, the role of Supporter Development Manager offers the chance to lead meaningful initiatives that directly change lives, all while being part of a dedicated team committed to tackling homelessness and poverty.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Development Manager in Canterbury, Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Porchlight and understanding their mission. Tailor your answers to show how your experience aligns with their goals, especially in supporter development and fundraising strategies.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your managerial and fundraising expertise clearly, as well as your strategic mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Porchlight team.
We think you need these skills to ace Supporter Development Manager in Canterbury, Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supporter Development Manager role. Highlight your experience in fundraising and project management, and show us how you can meet our financial targets and KPIs.
Showcase Your Skills:Don’t forget to mention your digital tool expertise! We want to see your confidence with CRM systems like Raiser’s Edge and your ability to manage complex data. This is key for ensuring compliance and tracking campaign success.
Be Creative and Strategic:We’re looking for someone who understands donor journeys and can create compelling messages. Share examples of how you've developed innovative campaigns or products that inspired long-term loyalty from supporters.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Porchlight
✨Know Your Audience
Before the interview, take some time to research Porchlight and its mission. Understand their approach to supporting individuals facing homelessness and how they engage with donors. This will help you tailor your responses and demonstrate your genuine interest in their work.
✨Showcase Your Fundraising Expertise
Be prepared to discuss your previous experience in fundraising and project management. Highlight specific examples where you've met financial targets or KPIs. Use metrics to illustrate your success and show how your skills align with the role of Supporter Development Manager.
✨Demonstrate Analytical Skills
Since the role involves managing complex data and ensuring compliance with regulations, be ready to talk about your experience with digital tools and CRM systems like Raiser’s Edge. Share examples of how you've used data to drive decisions and improve donor engagement.
✨Prepare for Scenario Questions
Expect questions that assess your strategic thinking and creativity. Think of scenarios where you've developed compelling donor journeys or multi-channel campaigns. Prepare to discuss your thought process and the impact of your initiatives on donor loyalty and income generation.
