At a Glance
- Tasks: Deliver exceptional customer service and drive sales in our Manchester showroom.
- Company: Join Porcelanosa, a global leader in innovative tile and bath products.
- Benefits: Enjoy a competitive salary and a rewarding sales commission scheme.
- Other info: Great opportunity for growth in a thriving company with a rich history.
- Why this job: Be part of a dynamic team and help customers create their dream spaces.
- Qualifications: Strong people skills and a passion for customer service are essential.
The predicted salary is between 25000 - 35000 £ per year.
PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavours to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network, Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers.
Job Outline
Working as part of the Manchester Showroom team, the Sales Consultant will deliver an excellent sales performance through providing the customer with exceptional service. They help deliver and grow the company’s brand at all levels. They deliver all set company procedures in line with the Operations Manual, and always promote and assist the company in achieving its goals and strategy. This Sales Consultant will be selling Bathrooms, Kitchens & other Group products.
Key skills and responsibilities of the job:
- Personally greeting the clients upon entry to the showroom;
- Recommending suitable product ranges to the client as per their specification (dimensions; budget);
- Provide the clients with detailed and accurate quotations to agreed time scales;
- Answering the telephones and dealing with any client queries;
- Following agreed sales process.
Commercial Focus:
- To deliver store sales in line with targets;
- To actively sell and promote the company’s products at all times;
- To excel at delivering and growing the brand in the stores local market place.
Product Presentation:
- To ensure that you always have up to date knowledge of all products;
- To deliver at all times the highest level of standards across the store;
- To deliver the best possible customer experience through driving product standards.
Personal Attributes:
- Excellent People Skills;
- Smart personal appearance;
- Clear and positive communicator with good negotiation and influencing skills;
- Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.
Education and Qualifications:
- A good level of verbal, written and numerical literacy;
- Relevant experience in a similar environment would be an advantage.
Benefits:
- Competitive salary;
- Sales Commission Scheme.
Showroom Sales Consultant in Manchester employer: Porcelanosa UK LTD
At PORCELANOSA, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Manchester showroom that fosters collaboration and innovation. Our employees benefit from competitive salaries, a sales commission scheme, and ample opportunities for personal and professional growth within a globally recognised brand known for its cutting-edge designs and quality products. Join us to be part of a dynamic team that values exceptional service and strives for excellence in every customer interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Sales Consultant in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Porcelanosa UK LTD, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Porcelanosa UK LTD!
We think you need these skills to ace Showroom Sales Consultant in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Porcelanosa UK LTD, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Porcelanosa UK LTD and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Porcelanosa UK LTD that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Porcelanosa UK LTD
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
