Credit Controller

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,   Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers. Responsibilities • Regular review of the Aged Debt Report ensuring that Customers adhere to the agreed Trading Terms. • Contacting Customers directly, or by email (as deemed appropriate) in furtherance of the above. • Visiting Customers as required in furtherance of the above, should this prove necessary. • Working with Finance Manager to take remedial action against outstanding accounts. • Identifying any Internal System discrepancies that may lead to late payment, and to make recommendations as appropriate to prevent any recurrences of such discrepancies. • To liaise with the Sales Team ensuring that Customer Credit Limits are realistic, and making changes as required. • To maintain the accuracy of the Customer Database, arranging for changes, additions and updates as required. • Preparation of legal forms with supporting documents for submission to solicitors and courts. • Maintaining the database and all customer information to keep it up to date • To provide regular reports to the Financial Manager as required. • Providing customers reconciliation of the account if required. • Posting, reconciling and clearing the credit card payments and bank transfers received. • Assist the Purchase Ledger team Personal Attributes • Strong communicator • Relevant experience and within similar environment is preferred • Lively outgoing personality • Good team worker • Committed to task completion • Experience and good working knowledge of Excel/SAP would be desirable