At a Glance
- Tasks: Provide first-line IT support for hardware and software issues in a dynamic environment.
- Company: Join Porcelanosa, a global leader in innovative design and quality products.
- Benefits: Flexible part-time hours, supportive team, and opportunities for personal growth.
- Other info: Enjoy a vibrant workplace with a focus on innovation and teamwork.
- Why this job: Be the go-to tech hero for 450 users across the UK and make a real difference.
- Qualifications: Tech-savvy with strong problem-solving skills and a knack for communication.
The predicted salary is between 24000 - 36000 £ per year.
PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavours to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service.
Job Role
First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK.
Daily Tasks Are As Follows:
- Desktop Support - via phone, email and face-to-face
- Installation of company software - Wareflow, SAP, MS Office, Design software
- Setup new users/new PCs
- MS Windows Server Administration - Active Directory, DNS, DHCP
- Backup administration
- SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk
- Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc
- Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company
- Liaise with internal departments for CRM, SAP, Wareflow, Design software
- Telephony administration
- Setup company mobiles/hand held devices, tablets
- Administration of Network infrastructure, Firewalls and Internet connections
- First point of contact for antivirus, iPads, Video Conference system
Personal Attributes:
- Ability to multitask and remain calm under pressure is essential
- Flexibility and adaptability
- Must be able to work on your own initiative - self-motivated, able to think outside the box and come up with solutions to problems quickly
- Communication Skills - working within contacts in and outside of the organisation
Working Pattern:
Part Time Monday to Friday, 30 hours (8am - 2pm / 9am to 3pm) with 1 hour break.
IT SUPPORT ASSISTANT in Watford employer: Porcelanosa S.A
At PORCELANOSA, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth within a global leader in design and manufacturing. Located in the picturesque Castellon, Spain, our team enjoys a supportive environment that values creativity and excellence, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land IT SUPPORT ASSISTANT in Watford
✨Get Involved in Local IT Meetups
One of the best ways to land a part-time gig in IT consulting is to dive into local tech meetups or industry events. These gatherings are goldmines for networking and can put you in touch with potential employers looking for fresh talent like you!
✨Join Online Communities & Forums
Check out online platforms such as Reddit, Stack Overflow, or even specific Facebook groups focusing on IT consulting. Engaging in discussions there can help you build a reputation and might even lead you to part-time opportunities shared by members.
✨Showcase Your Skills on GitHub or a Personal Blog
Don’t shy away from showcasing your technical skills! Create a GitHub repository or write blog posts about your consulting projects. This not only builds your portfolio but also demonstrates your capability to Porcelanosa S.A when you apply for the IT SUPPORT ASSISTANT role.
✨Apply Through Porcelanosa S.A's Website
Make sure you apply through Porcelanosa S.A's website. Part-time roles can sometimes fly under the radar, so don’t hesitate to follow up with a connection to express your interest. We’re here to help you get your foot in the door!
We think you need these skills to ace IT SUPPORT ASSISTANT in Watford
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it's crucial to highlight your technical skills and tools you're familiar with. Make sure your CV lists relevant programming languages, software tools, and any specific methodologies like Agile or Scrum that you've worked with. This shows you're not just theory, but you can handle the practical side too!
Include Real-World Projects:If you've done any consulting projects—be it through internships, university, or freelance work—include them in your application. Describe the challenges you faced, the solutions you implemented, and the actual impact of your work. This kind of hands-on experience speaks volumes to potential employers like Porcelanosa S.A.
Tailor Your Application for Part-Time:Since this is a part-time role, emphasise your time management skills in your cover letter. Explain how you can balance your studies or other commitments alongside the job. We're looking for someone who can be flexible yet dedicated, so make that clear!
Convey Your Passion for Consultancy:In your application, share why you’re interested in IT consulting specifically. Talk about any relevant experiences that sparked your passion for guiding businesses through tech challenges. Your enthusiasm will stand out and resonate with the values of Porcelanosa S.A, showing that you're a good fit.
How to prepare for a job interview at Porcelanosa S.A
✨Brush Up on Your Tech Stack
For a part-time role in IT consulting, it’s essential to be up to speed with the tools and technologies commonly used in the industry. Make sure you can talk confidently about your experience with systems, programming languages, or software relevant to the projects Porcelanosa S.A is tackling.
✨Demonstrate Your Problem-Solving Skills
Expect to face scenario-based questions that assess your analytical skills. Be ready to tackle case studies or real-world problems that the company has faced, articulating your thought process clearly. We should think of examples that highlight our problem-solving abilities in previous roles or projects.
✨Show Your Flexibility and Adaptability
Part-time positions often require us to juggle multiple tasks and schedules. Be ready to discuss times when you successfully managed conflicting priorities, and how your approach to adaptability can benefit Porcelanosa S.A. Let’s show them we can handle diverse challenges on a flexible basis!
✨Have a Portfolio Ready
While we might not be going for a full-time gig, having a portfolio of our work can give us an edge. Pull together case studies, project summaries, or client feedback that showcase our consulting prowess, and have it ready to share during the interview. Presenting concrete evidence of our capabilities can really set us apart!
