At a Glance
- Tasks: Support the Sales Team with admin tasks and enhance customer satisfaction.
- Company: Join a dynamic recruitment firm focused on teamwork and growth.
- Benefits: Full-time role with opportunities for career development and a supportive environment.
- Other info: Exciting entry-level position in Newcastle with great potential for advancement.
- Why this job: Be the backbone of the sales process and make a real difference in customer relationships.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 36000 - 44000 £ per year.
Operations Director at Populus Select Recruitment
About the Role
The role involves supporting the Sales Team with various administrative tasks and ensuring customer satisfaction through effective communication and relationship management.
Responsibilities
- Support incoming enquiries through our existing contact channels; voice, email, web, CRM, social, European Sales tool.
- Working with the Sales Team to assist with administrative tasks such as Lead/Opportunity and quote creation.
- Creating strong relationships with the Sales Team to manage customer SLA’s.
- Utilise existing CRM platform to record and manage customer interactions and documentation and where required, distribute leads and opportunities to colleagues.
- Handling and triaging company emails, ensuring enquiries are fielded in a timely manner to the appropriate colleagues within the business.
- Escalating complex issues to the appropriate teams and following up until resolution.
- Supporting with customer surveys, reviewing and analysing feedback to drive customer sentiment KPIs.
- Collecting and analysing customer feedback and data to improve our products and services.
- Collaborating with other departments and teams to ensure customer satisfaction and retention.
- Creating Purchase Orders and Sales quotes.
- Disseminating the monthly emission reports to our clients.
- Assist in the preparation and presentation of proposals and quotations for potential customers and strategic partners, where required.
- Monitoring and testing lead workflows are working effectively via the website and our internal CRM.
- Creating content and managing articles within the intranet.
- Maintain and nurture relationships with prospects and existing customers to ensure a positive experience and long-term engagement.
- Seniority level
- Entry level
- Employment type
- Full-time
- Job function
- Staffing and Recruiting
- #J-18808-Ljbffr
Sales Support Executive in Newcastle upon Tyne employer: Populus Select Ltd
As a Mechanical Project Engineer with us, you'll join a dynamic team dedicated to delivering innovative solutions in the process industry. Our supportive work culture fosters collaboration and professional growth, offering you the chance to work on high-profile projects while enjoying a competitive salary and comprehensive benefits package, including pension and health cover. Located in a thriving industrial hub, we provide an environment where your expertise in structural design can truly shine, ensuring both personal and career development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Newcastle upon Tyne
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Populus Select Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Populus Select Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Populus Select Ltd:When writing your cover letter, make sure to tailor your message specifically for Populus Select Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Populus Select Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Populus Select Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Populus Select Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Populus Select Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
