At a Glance
- Tasks: Manage project information and lead a team to ensure effective communication and processes.
- Company: Join Populous, a leader in designing spaces where people gather.
- Benefits: Enjoy hybrid working, gym discounts, and access to exclusive events.
- Other info: Work in a vibrant studio by the River Thames with great growth opportunities.
- Why this job: Shape the future of iconic projects while developing your career in a dynamic environment.
- Qualifications: Experience in document control and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Populous has had a singular focus for more than 40 years: drawing people together around the things they love, specializing in places, spaces, and events where people gather.
Our success is defined by designing benchmark projects and anticipating future innovation, shaping the future of our industries.
Our team is made up of highly talented people with a range of skills, covering architecture, audiovisual consultancy, brand activation, design & build, events, food & beverage strategy, interior design, landscape architecture, urban design, and wayfinding.
This varied expertise enables us to transform neighbourhoods, revitalize cities, build relationships, and create buildings and spaces that draw people together, from Tottenham Hotspur Stadium to The Co‑op Live Arena.
About The Role
The Project Information Manager (PIM) is responsible for effective management, coordination, and strategic oversight of project information across a defined cluster of projects within the practice.
Overseeing a small team of Document Controllers (DCs), the role ensures that information management processes are consistently applied, fit for purpose, and aligned with both client requirements and internal standards.
Key Responsibilities
- Provide strategic oversight of project information management across a cluster of projects.
- Lead on resolving complex or escalated information management issues at project and cluster level.
- Negotiate, define, and implement project‑specific information management processes and procedures in line with client requirements and best practice.
- Ensure consistent application of document control and information management standards across all projects within the cluster.
- Support project teams by proactively identifying risks, gaps, or inefficiencies in information workflows and implementing solutions.
- Act as a key point of contact for clients on information management matters within the project cluster.
- Communicate confidently and professionally with internal and external stakeholders, including project teams, consultants, and clients.
- Provide clear guidance, clarification, and recommendations on information management requirements and deliverables.
- Day‑to‑day management of a small team of Document Controllers working collaboratively across the project cluster.
- Manage resourcing, workload distribution, and holiday requests within the cluster to ensure adequate project coverage at all times.
- Identify training, development or support needs within the team and work with leadership to address them.
- Provide regular performance feedback highlighting achievements, risks and development areas.
- Escalate project or resource issues to leadership when additional support or decision‑making is required.
- Contribute to continuous improvement of information management processes, standards and guidance across the practice.
- Continue to undertake document control tasks as required, focusing on strategic oversight, problem solving and implementation at project level.
- Support complex deliverables and key project milestones where senior input is required.
- Key Requirements
- Strong critical thinking and analytical skills.
- Highly adept at problem solving and decision making.
- Excellent written and verbal communication skills.
- Professional and confident stakeholder management.
- Proactive, organised, and solutions‑focused approach.
- Ability to manage multiple projects and priorities simultaneously.
- Experience leading or mentoring small teams.
- Proven experience in Document Control and Project Information Management within architecture, engineering, or construction environments.
- Experience working across multiple projects or project clusters.
- Strong understanding of information management processes, standards, and best practice.
- Experience engaging directly with clients or client representatives on information‑related matters.
- Calm and measured under pressure.
- Collaborative and supportive team leader.
- Detail‑oriented while maintaining a strategic perspective.
- Committed to continuous improvement and professional development.
- About The Studio
Our Putney studio, which is also our EMEA Headquarters, is located on the banks of the River Thames, a short walk from Putney High Street with excellent travel connections.
Employees enjoy a comprehensive and competitive benefits programme, and the opportunity to attend events at several Populous‑designed venues.
Benefits
- Hybrid working flexibility.
- Gym membership discounts.
- Opportunity to attend events at Populous‑designed venues.
- Regular social and knowledge‑sharing events, including an annual conference and a weekend abroad Christmas party.
Populous is an equal‑opportunity employer.
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