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- Tasks: Handle calls and support staffing needs in a fast-paced environment.
- Company: Join the Royal Wolverhampton NHS Trust, a leading healthcare provider.
- Benefits: Flexible working hours, competitive salary, and a supportive team culture.
- Why this job: Make a real impact on patient care while developing your skills.
- Qualifications: Good standard of education and experience in administration required.
- Other info: Opportunities for career growth in a diverse and inclusive workplace.
The predicted salary is between 19400 - 27400 £ per year.
Do you want to work in a busy, fast-paced environment? Are you confident on the phone and want to make a real impact in your daily role? The General (non-medical) Temporary Staffing Team has a fantastic opportunity for you to join our welcoming team. The Temporary Staffing Team provides crucial administration services to support the wider clinical workforce with their staffing requirements. You will play a vital role in supporting high-quality patient care across our hospitals and community services. This is a fast-paced role in a busy environment. You will be a team player who thrives in this setting.
The office opening hours are Monday to Friday 9 am to 5 pm and 10 am to 4 pm on weekends and Bank Holidays. As part of this role, you will be expected to work evenings on a rota basis.
Main duties of the job:
- To deal with a high volume of incoming and outgoing telephone calls to callers internal and external to the Bank.
- To maintain the Bank IT systems to ensure all information is kept up to date and used appropriately, including maintaining records regarding personnel information relating to the workers on the Bank.
- To process manual and electronic bank requests from wards and departments.
- To liaise with all levels of staff to fill bank shifts.
- Report to the Resourcing Lead any discrepancies with timesheets and invoices for Bank or agency workers, as and when appropriate.
- To monitor patterns of work for individual workers ensuring continuity of employment is monitored and patterns identified to the Assistant Resourcing Lead.
- To liaise with external agencies to ensure requirements for invoice processing are met.
About Us:
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services. We are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We are passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as 'Good' by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Person Specification:
- Essential Qualifications: Good Standard of Education 4 GCSEs C grade or above or equivalent.
- Essential Experience/Skills: Experience of working in an administrative role, experienced in use of Microsoft Office including Word, Excel and Outlook, dealing with 'customers' - internal and external to the organisation, experience of using electronic systems.
- Flexibility: Flexibility required in working hours to meet the demands of the service and will include some weekend and Bank Holiday working.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Temporary Staffing Team in Wolverhampton employer: Popular Plumbing and Heating Corp
Contact Detail:
Popular Plumbing and Heating Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Staffing Team in Wolverhampton
✨Tip Number 1
Get to know the company! Research the Royal Wolverhampton NHS Trust and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calls, make sure you're comfortable chatting on the phone. Try role-playing with a friend or family member to build your confidence and improve your communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any open days. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Temporary Staffing Team in Wolverhampton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Temporary Staffing Team and making a difference in patient care.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on your administrative skills and any customer service roles you've had, as these are key for this fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role in our busy team.
How to prepare for a job interview at Popular Plumbing and Heating Corp
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around handling calls and using IT systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of phone work, practice your communication skills. Be clear and concise when answering questions, and don’t hesitate to ask for clarification if you don’t understand something. Demonstrating your ability to communicate effectively will be crucial.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and multitasking abilities. Think of examples from your past experiences where you successfully managed multiple tasks or resolved issues under pressure. This will showcase your suitability for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about team dynamics, the challenges faced by the Temporary Staffing Team, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
