Assistant Practitioner in Wolverhampton

We have an exciting new opportunity to work across the inpatient emergency portals and into the community as an Assistant Practitioner, supporting the new 10-year health plan. You will be key in helping to deliver and develop this pathway to ensure that we support flow and the patient journey appropriately, ensuring high quality care. You will work in collaboration with the Physiotherapy and Occupational Therapy teams to support and develop the pathways from the emergency portals, out into the community. You will have previous extensive experience working with patients within a ward setting and community and will be familiar with processes around these areas. You will also be a motivated individual with a desire to inspire and implement positive change which will have a long lasting impact on our overall patient experience and outcomes. IT skills are essential as you will be required to use digital systems.

Responsibilities

• Develops, manages, and maintains positive, appropriate relationships with service users, families and carers, demonstrating respect, kindness, compassion and empathy at all times.
• Consistently deploys care, treatment and support strategies to promote and provide person-centred care, including providing information, advice and guidance to service users, carers, families, health professionals and others.
• Understands the social, cultural, and economic influences, individual circumstances, behaviours, and lifestyle choices that impact on health outcomes for service users and their families, including health inequalities.
• Understands the aims and principles of health promotion, protection and improvement and importance of relevant interventions for individual service users and their families, including making every contact count.
• Applies principles of behaviour change within individualised contexts to enable personalised discussion, sensitively communicating complex and/or potentially challenging information to service users if appropriate to facilitate change including through social prescribing.
• Identifies ways to promote dignity and is aware of individuals environments and factors that might cause discomfort.
• Understands a range of organisations in the health and social care system and services provided, referring service users to services appropriately.
• Accesses, maintains and stores documentation relating to care in line with local guidance and legal requirements for confidentiality and data protection; keeps complete, clear, accurate and timely records using digital platforms as required; communicates using interpersonal, written, verbal and nonverbal skills, including active listening, compassion, empathy, and coproduction with the service user.
• Contributes to the maintenance of healthy and safe working environments through appropriate practice, use of resources, techniques and behaviours and understanding of relevant legislation; contributes to the development, application and evaluation of organisational procedures and protocols.
• Identifies and manages risks, including assessment of moving and handling, using local policies and procedures. Is aware of the environment in which they work and how to maintain safety for themselves and others.
• Participates in, contributes to, and may lead audits, service evaluation and quality improvement projects relevant to own work; applies research governance, ethics, protocols and guidelines and may undertake more complex research activities including data collection and analysis; disseminates research findings.

Qualifications / Requirements

• Previous extensive experience working with patients within a ward setting and community; familiar with processes in these areas.
• Motivated with a desire to inspire and implement positive change impacting patient experience and outcomes.
• IT skills are essential for using digital systems.
• Ability to work in collaboration with Physiotherapy and Occupational Therapy teams to support and develop pathways from emergency portals into the community.