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- Tasks: Support the Physiotherapy & Occupational Therapy team with admin tasks and patient information management.
- Company: Join the Royal Wolverhampton NHS Trust, a leader in healthcare excellence in the West Midlands.
- Benefits: Gain valuable experience with potential for career progression and a supportive work environment.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic setting.
- Qualifications: No prior experience needed; just a passion for helping others and a willingness to learn.
- Other info: Full-time role with flexible shifts, perfect for students looking to kickstart their career.
The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services. We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands.
Once successfully completed, the Apprentice will be able to apply for a banded role within the Trust or continue onto the next level apprenticeship.
Key Responsibilities:- Accurately input, update & monitor patient related information onto the computerised electronic system.
- Prepare Physiotherapy & Occupational Therapy treatment notes for initial attendances.
- Responsible for the security of case notes in the department.
- Process telephone calls & enquiries, taking appropriate action.
- Arrange transport for patients if required.
- File patients' treatment cards accurately and retrieve as required.
- Respond in a professional & sensitive manner when dealing with confidential issues.
- Work closely with Admin & Clerical staff to ensure essential work is completed.
- Provide administrative duties in a professional, polite and timely manner.
- Provide customer care of the highest standard.
Full time, Mon-Fri 9am-5pm, shifts may vary depending on departmental needs.
Business Administration Apprentice - Physiotherapy & Occupational Therapy Department employer: Popular Plumbing and Heating Corp
Contact Detail:
Popular Plumbing and Heating Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice - Physiotherapy & Occupational Therapy Department
✨Tip Number 1
Familiarise yourself with the Royal Wolverhampton NHS Trust and its services, especially in the Physiotherapy and Occupational Therapy departments. Understanding their mission and values will help you align your responses during any interviews.
✨Tip Number 2
Highlight any relevant experience you have in administrative roles or customer service. Be prepared to discuss specific examples of how you've handled sensitive information or provided excellent customer care in past positions.
✨Tip Number 3
Practice your communication skills, as you'll need to interact with patients and staff regularly. Consider role-playing common scenarios you might encounter in the role to build your confidence.
✨Tip Number 4
Network with current or former employees of the Trust if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Business Administration Apprentice - Physiotherapy & Occupational Therapy Department
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Administration Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, education, and skills. Focus on any administrative or customer service roles you've held, as well as any experience in healthcare settings.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the NHS Trust. Mention specific examples of how you can contribute to the Physiotherapy & Occupational Therapy Department and demonstrate your understanding of patient care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Popular Plumbing and Heating Corp
✨Research the Trust
Before your interview, take some time to learn about The Royal Wolverhampton NHS Trust. Understand their values, mission, and the services they provide. This will not only show your interest in the role but also help you tailor your answers to align with their goals.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as your experience with administrative tasks or how you handle confidential information. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Customer Care Skills
Since the role involves providing customer care, be ready to discuss examples from your past experiences where you demonstrated excellent customer service. Highlight your ability to communicate professionally and sensitively, especially when dealing with confidential issues.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your enthusiasm for the role. Inquire about the team you'll be working with, the training opportunities available, or how success is measured in the position. This demonstrates your genuine interest in the apprenticeship.
