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- Tasks: Support prisoners and their families in accessing community services for practical and emotional needs.
- Company: POPS, partnering with Liverpool City Council and HMP Liverpool.
- Benefits: Meaningful work, community impact, and opportunities for personal growth.
- Why this job: Make a real difference in the lives of families affected by incarceration.
- Qualifications: Strong communication skills and a passion for supporting families.
- Other info: Dynamic role within a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
POPS is working in partnership with Liverpool City Council and HMP Liverpool to ensure that prisoners and their families who reside in the Liverpool area have supported access to services in the community to help with matters relating to their family and children, e.g., practical and emotional support, relatives caring for your children, matters such as housing, money worries, school attendance, and parenting support.
Based within the prison, the purpose of the role is to promote the community based services available across Liverpool, to engage with prisoners and their family members to identify support needs, to liaise with and work in collaboration with Liverpool City Council Link Workers and to make supported referrals into the existing Local Authority services and Family Hubs in Liverpool.
MAIN TASKS
- To work directly inside HMP Liverpool.
- Ensure all prisoners at HMP Liverpool who have a family with an ‘L’ postcode are made aware of the support they and their families can access at Liverpool Family Hubs and from Liverpool City Council Link Workers.
- Inform and support prison mentors and prison key workers to understand the project and how to make referrals.
- Work alongside and in collaboration with Liverpool City Council’s Link Workers (who are based in the prison).
- Inform and support prisoners and families with an ‘L’ postcode to understand how to access Liverpool City Council community based support offer.
- Receive referrals from prisoners requesting one to one support relating to their children and families support needs (Liverpool based families).
- Engage in 1-1 meetings with prisoners to identify their children and family support needs.
- Engage directly with eligible family members either over the phone or in the prison visit centre where appropriate.
- Obtain consent to contact their nominated family member who may require support.
- Obtain consent from nominated family member and/or prisoner to share information and contact details with appropriate community based services.
- Ensure due process is observed: Public Protection and Offender Management Unit prior to any referrals to external agencies being referred.
- Actively support and encourage prisoners and/or their family members to engage with trained link workers (Liverpool City Council Link Workers).
- Ensure all paperwork is accurately completed.
- Maintain accurate case management information using POPS’ IT based CRM system (Charity Log).
- Monitor progress of referrals and maintain contemporaneous records on POPS in house CRM system (Charity Log).
- Complete the Liverpool Family Hub Monthly Monitoring report and link in with POPS’ Lead Family Engagement Worker to ensure that data is shared and feeds into the monthly report.
- Ensure prison based agencies such as Offender Management Unit, Health Care and other departments understand the project and how to make referrals.
- Attend and contribute to prison based and other external meetings as and when required.
- Participate in training that is considered relevant to the post.
- Cover other areas of POPS’ service delivery as required.
- Ensure all POPS’ and prison policies and procedures are adhered to.
- Carry out additional relevant tasks as assigned by line manager.
Family Hub Engagement Worker in Liverpool employer: POPS
Contact Detail:
POPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Hub Engagement Worker in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Liverpool City Council or family support services. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the role and the organisations involved. Understand their mission and how you can contribute. We want to see your passion for supporting families and prisoners shine through!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Family Hub Engagement Worker role. Highlight your experience with community services and your ability to connect with families in need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Family Hub Engagement Worker in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting families shine through. We want to see how much you care about making a difference in the lives of prisoners and their families.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples that relate to the role, so don’t hold back on sharing your stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at POPS
✨Know Your Stuff
Make sure you understand the role of a Family Hub Engagement Worker inside HMP Liverpool. Familiarise yourself with the services offered by Liverpool City Council and how they support families. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Empathy and Understanding
This role requires a lot of emotional intelligence. Be prepared to discuss how you would approach sensitive topics with prisoners and their families. Share examples from your past experiences where you've successfully supported individuals in challenging situations.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the impact of the work on the community. This shows that you’re engaged and serious about making a difference in the lives of prisoners and their families.
✨Demonstrate Teamwork Skills
Collaboration is key in this role, especially when working with Liverpool City Council Link Workers. Be ready to discuss your experience working in teams and how you can contribute to a collaborative environment. Highlight any relevant teamwork experiences that showcase your ability to work well with others.
