House Manager | Mayfair, London | £100,000–£150,000

Role: House Manager

Location: Mayfair, London
Salary:£100,000–£150,000 gross per annum, DOE
Schedule: Full-time, with flexibility according to household requirements
Contract: Permanent
Start: Flexible / ASAP

A private household in London is seeking a highly experienced House Manager to take overall responsibility for the smooth day-to-day operation of a large, fully staffed residence

Reporting directly to the Principal, the House Manager will provide strong leadership across a household team of approximately 20 employees, taking responsibility for staff performance, household standards, administration, assets and the overall operational delivery of the residence

This is a senior management position requiring an individual who can combine strategic oversight with a highly practical understanding of private household operations. Responsibilities will include staff leadership and development, rotas and scheduling, recruitment support, performance management, implementation of household procedures and maintaining consistently exceptional standards of presentation and service

The House Manager will oversee annual household planning, operating budgets and capital expenditure, alongside maintenance, repairs, security, health & safety and emergency procedures. They will coordinate external contractors and suppliers, oversee household reporting and ensure expenditure and operational performance are effectively monitored

Acting as a key point of communication between the Principal, household team and external contractors, the successful candidate will anticipate requirements, identify and resolve operational issues and ensure the Principal remains appropriately informed regarding the residence and its operation

We are looking for an accomplished private household professional with significant experience managing a large UHNW residence and substantial household team. The successful candidate will be an excellent people manager and communicator: calm, highly organised, discreet and capable of establishing authority while maintaining a positive and professional working environment

International travel may occasionally be required, sometimes at short notice

Candidates should have:

• Significant experience managing a large private/UHNW household
• Proven experience leading and developing a sizeable household team
• Strong financial, administrative and organisational capabilities
• Excellent knowledge of household operations, maintenance, contractors, security and H&S
• Exceptional discretion, professionalism and communication skills
• Flexibility around working hours and international travel
• UK right to work
• Excellent contactable references
• A current DBS check or willingness to obtain one