Location: London Kensington
Salary: £70,000–£80,000, DOE, plus a 10% KPI bonus
Start date: As soon as possible/flexible
Hours: Monday to Friday, 9am–6pm, with some weekend on-call cover
Working arrangements: Office/Hybrid
We are seeking an experienced Senior Lifestyle Manager to join an established lifestyle management business supporting UHNW individuals and families.
You will take day-to-day responsibility for the London client portfolio, personally researching, organising and delivering lifestyle and private PA requests. Supported by senior colleagues and a Lifestyle Assistant, you will be the clients’ main point of contact, ensuring every request is completed to an exceptional standard.
This is a hands-on role requiring practical delivery, initiative and personal ownership, from everyday bookings to complex travel, property requests and special celebrations.
Key Responsibilities
- Build trusted client relationships and understand household preferences and priorities.
- Manage daily lifestyle and PA requests, keeping clients informed.
- Arrange luxury travel, accommodation, transfers and detailed itineraries.
- Book restaurants, source tickets and organise cultural activities and bespoke experiences. Coordinate events, celebrations, household recruitment and property-related requests. Research tailored recommendations and proactively suggest relevant ideas.
- Direct and review the Lifestyle Assistant’s work, retaining responsibility for delivery.
- Maintain supplier relationships and accurate records of bookings, budgets and outstanding actions.
- Attend client properties and meetings, resolving changing plans and problems calmly.
Candidate Requirements
- At least five years’ relevant experience in lifestyle management, private PA/EA support, luxury concierge or bespoke travel.
- Proven experience delivering exceptional service to UHNW clients.
- Strong luxury travel expertise and excellent knowledge of London’s restaurants, hotels, cultural events and suppliers.
- Meticulous attention to detail, excellent research skills and strong organisation.
- Polished communication, sound judgement and a proactive, resourceful approach.
- Absolute professionalism, confidentiality and discretion.
- Ability to support junior colleagues and provide some weekend on-call cover.
Working Arrangements Initially four office days and one day working from home each week. Additional flexibility may be considered, with regular attendance required for team collaboration, junior supervision, client and supplier meetings, and property visits.
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Senior Lifestyle Manager | London Kensington | £70,000–£80,000 (+KPI Bonus) in City of London employer: Poppy Lane Placements Ltd
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