VacancyTitle: Community Safety Advisor

Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration. An exciting opportunity has arisen within our Community Safeguarding team for a Community Safety Advisor. The Community Safety Advisor will be operational lead for complex and legal casework; deploying available tools, powers and resources to prevent and resolve anti-social behaviour and tenancy fraud. The postholder will lead on investigations into anti-social behaviour and tenancy fraud. They will also be operational lead for multi-agency relationships.

The postholder's responsibilities:

• Act as first and main contact for residents and their representatives, ensuring responses resolve issues in an effective and timely manner
• Capture, monitor, and report evidence that can be relied on in Court
• Carry out home and off-site visits
• Develop and maintain effective relationships with statutory and third-sector agencies
• Interview those accused of anti-social behaviour, including sitting-in on under-caution interviews by the Police and Local Authorities
• Lead on effective and compliant information management, including statutory data and information sharing protocols
• Maintain a working knowledge of regulatory, statutory, best practice and legal precedent
• Maintain an effective system of risk management
• Represent Poplar HARCA at case conferences, consultation meetings, resident meetings and governance forums
• Work out of office hours, including estate patrols

Due to the nature of this post, employment in this role is dependent on a Basic Disclosure and Barring Service (DBS) check.

The Company Poplar HARCA is an award-winning housing and regeneration community association based in East London. We own and manage over 10,000 homes and invest around £4m each year in community regeneration. We’re all about creating opportunities for people in Poplar and Bow. From building new homes, to bringing people together through community events and upskilling residents through training and development opportunities. We’re looking for people to match our passion and help us make a difference. If you’re ready to collaborate, use your skills, and help transform our corner of east London, we want to hear from you.

The Benefits:

• Leave: 25 days annual leave plus bank holidays from day one, with an extra three days off between Christmas and New Year. Additional leave is awarded after two and five years of service.
• Health Care: Access to a health cash plan. This covers medical, dental, optical, and wellbeing expenses, with optional coverage for your family.
• Pension: Access to a defined contribution pension scheme with generous employer contribution rates.
• Flexible benefits: Options to buy or sell annual leave and enjoy flexible working arrangements. Access to season ticket and cycle to work schemes.
• Development: Learning, training, and career development opportunities to support your growth.
• Wellness: Access to an Employee Assistance Programme from day one, where you can attend up to 8 therapy sessions.

Life at Poplar HARCA: We believe in the power of coming together. Throughout the year we host a range of exciting events to connect colleagues, encourage collaboration and inspire new ideas. Our events include staff conferences & away days, Lunch & Learns to gain insights into different teams and projects, fun evening and lunch time events for staff, volunteering opportunities, and wellbeing activities to support your health and happiness. As you can see, there’s something for everyone! Whether it’s learning something new, celebrating achievements, or simply enjoying well-deserved fun with your colleagues, our events help create a positive and connected workplace.