At a Glance
- Tasks: Help clients with queries and sell memorial products with care and understanding.
- Company: Compassionate company focused on providing quality service in a supportive environment.
- Benefits: Flexible hours, contributory pension, 20 days holiday plus bank holidays, and great discounts.
- Other info: Full training provided, with opportunities for social and charity events.
- Why this job: Make a meaningful impact while developing your skills in a caring role.
- Qualifications: Strong communication skills and a caring attitude towards clients.
The predicted salary is between 30000 - 40000 € per year.
The Role: Branch Manager – Memorial Sales
Dealing with Sales situations – always with a caring, helpful and understanding manner, including:
- Dealing with and helping clients, potential clients and past clients with a range of queries and problems
- Selling memorials and similar products and services on site at the branch and dealing with all aspects surrounding the taking of orders
- Dealing with after-sales situations with an equally caring, helpful and understanding manner
- Contacting clients and potential clients by telephone
- Ensuring that all orders and leads are tracked and recorded to ensure maximum efficiency and quality of service
- Occasionally calling at clients' homes to provide advice and possible sales and/or to help resolve or answer any queries – possibly outside of normal working hours
- Answering the telephone & dealing with all queries relating to the branch and its clients
- Putting order and other data into our automated order system
- Processing paperwork
- Updating and maintaining the files
- Receiving and handling payments, deposits etc.
- Ensuring that the office, display and showrooms are kept in a good, tidy and clean condition
- Reporting and communicating with Head Office on a regular basis to ensure good relationships are maintained and quality of service to the client is ensured
- Helping with other administrative duties from other busier branches
What you can expect from us:
- This role can be Full or Part Time depending on suitability. Flexibility from Monday‑Saturday is preferred.
- Contributory Pension Scheme
- 20 days holidays + Bank Holidays (pro‑rated)
- Holidays increased on length of service
- Access to our benefits platform, with hundreds of great discounts, cycle to work, gym scheme
- Social & Charity Events
This is a permanent position, with a 6 month probation period. Full training will be provided at our HQ in Cardiff.
Branch Manager in Cwmbran employer: PopIn Graphics
As a Branch Manager with us, you will join a compassionate and supportive work culture that prioritises client care and employee well-being. We offer flexible working hours, a contributory pension scheme, and generous holiday allowances that increase with service, alongside access to a wide range of discounts and social events. Our commitment to employee growth is evident through comprehensive training and opportunities for advancement within our welcoming team environment in Cardiff.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Branch Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the role. Highlight your caring approach and experience in sales situations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Branch Manager in Cwmbran
Some tips for your application 🫡
Show Your Caring Side:In your application, make sure to highlight your ability to deal with clients in a caring and understanding manner. We want to see how you can connect with people and handle their queries with empathy.
Be Detail-Oriented:Since the role involves tracking orders and maintaining files, it’s crucial to demonstrate your attention to detail. Mention any experience you have with data entry or managing paperwork to show us you can keep things organised.
Flexibility is Key:Let us know about your availability and willingness to work flexible hours. This role may require some evening or weekend work, so showing that you’re adaptable will definitely work in your favour.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at PopIn Graphics
✨Show Your Caring Side
As a Branch Manager, you'll be dealing with clients in sensitive situations. Make sure to convey your understanding and empathy during the interview. Share examples from your past experiences where you successfully handled client queries or issues with care.
✨Know the Products Inside Out
Familiarise yourself with the memorials and services offered by the company. During the interview, demonstrate your knowledge about these products and how they can meet clients' needs. This will show that you're not just interested in the role but also passionate about what the company does.
✨Highlight Your Organisational Skills
The role involves tracking orders and maintaining records. Be prepared to discuss your organisational strategies and tools you use to keep everything in order. Mention any experience you have with automated systems, as this will be a plus.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview to assess your sales and customer service skills. Practice responding to common client scenarios, focusing on how you would approach them with a caring and helpful attitude. This will help you stand out as a candidate who truly understands the role.
