At a Glance
- Tasks: Train new Joy Creators and ensure a joyful customer experience at new Popeyes locations.
- Company: Join the exciting team at Popeyes, a growing global brand in hospitality.
- Benefits: Competitive salary, bonuses, free chicken, birthday off, and discounts on gym and cycling.
- Other info: Travel across the UK, with opportunities for career progression and personal growth.
- Why this job: Be part of launching new restaurants and shaping the future of Popeyes in the UK.
- Qualifications: Experience in QSR management and a passion for hospitality training.
The predicted salary is between 28000 - 30000 £ per year.
Your role as a New Store Opening Trainer at Popeyes will be crucial as we continue to grow across the UK. We are looking for passionate individuals who live and breathe hospitality, who want to be part of creating joy for our customers. You will be working within the Training Team to deliver training to our new Joy Creators, supporting restaurants before, during and after launch. This is an in-store-based role and will require frequent weekly travel. You must be willing to travel across the UK to fulfil this role.
The Role
- Completely focused on helping every employee be the BEST they can be, every moment of every day.
- Owns the culture and brand heritage, bringing Popeyes to life as we launch new restaurants across the UK.
- Puts the guest at the heart of every training programme and decision, encouraging all members of the team to feel empowered to turn an average experience into a joyful one.
- Acts confidently, enthusiastically, energetically and positively, as a true ambassador for delivering the Popeyes customer experience in every new restaurant.
- Understands business operations, liaising with the Ops team to deliver new store training programmes on time and efficiently.
- Always leads by example, does not cut corners or make compromises, and understands the importance of creating a great customer experience for our guests.
What we’re looking for
- Previous experience in management within QSR or hospitality is essential.
- Previous hospitality training experience is desirable, ideally from a fast-paced environment.
- A high level of passion for the hospitality industry, with a keen interest in training as a career path.
- Great at building relationships, with strong communication skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Can-do attitude and the ability to problem solve.
- Ability to travel across the UK for our restaurant openings is essential, including being away from home 3 to 5 days per week.
Just some benefits and what you’ll be part of
- Set up and opening of brand-new Popeyes UK restaurants across the UK, whilst working with a huge growing global brand.
- Becoming an integral part of the business, travelling with us across the UK and bringing the Popeyes brand to life.
- Career progression opportunities.
- A competitive salary and bonus scheme.
- Free chicken.
- Birthday day off.
- Benefits platforms, with cycle to work and gym discounts.
- Enhanced parental leave.
At Popeyes, everyone counts. It’s one of our values and something that sits at the core of who we are. We believe inclusivity and respect are at the heart of all we do, and we strive to create a place where everyone can be their true self. This is why we assess each application on the aptitude to do the job and nothing else.
Trainer employer: Popeyes ROI
Popeyes is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and respect, making it a fantastic place for passionate individuals in the hospitality industry. As a New Store Opening Trainer, you will play a pivotal role in shaping the customer experience while enjoying career progression opportunities, a competitive salary, and unique perks like free chicken and a birthday day off. With frequent travel across the UK, you'll be part of an exciting journey as we expand our brand and create joy for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Popeyes ROI. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Popeyes ROI
Don't be shy about reaching out to Popeyes ROI directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Trainer
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Popeyes ROI and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Popeyes ROI
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
