At a Glance
- Tasks: Lead your shift, inspire the team, and ensure top-notch guest experiences.
- Company: Join Popeyes UK&I, a Times Top 100 company and a fun place to work.
- Benefits: Earn £12.75 per hour, flexible schedules, free meals, and great employee perks.
- Other info: Opportunities for career growth through our dedicated learning platform.
- Why this job: Be part of building the most loved chicken brand while developing your leadership skills.
- Qualifications: Experience in a fast-paced environment and a passion for leading teams.
The predicted salary is between 30000 - 35000 £ per year.
We're Popeyes UK&I, a Times Top 100 ranked company and great place to work. We’re building the most loved chicken brand in the country — and that’s where you come in! We’re on the lookout for passionate Shift Managers who are ready to step up and lead from the front. You’ll be a confident operator who thrives in a fast-paced environment, supporting the management team and owning your shift to deliver results across people, product, and guest experience.
What You’ll Get
- Hourly rate of £12.75, increasing to £13.25 with £0.50 premium when acting as Duty Manager
- £1000 referral bonus
- Flexible schedules that work around you
- Free meals on shift and discounts when you are not working
- Employee perks including gym and retail discounts, tech scheme
- Career development and progression opportunities supported through our Popeyes University dedicated learning platform
What You’ll Do Here
- Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
- Support your management team in hitting performance goals and driving results
- Lead pre‑shift briefings and keep your team aligned, focused, and energised
- Be the role model — set the tone, keep standards high, and lead from the front
- Create a fun, inclusive environment where both team and guests feel the energy
- Coach, train, and develop your team — building future leaders
- Ensure full compliance with food safety (HACCP), health & safety, and company standards
- Take ownership of your shift performance — labour, flow, and service
- Bring the fun and keep the energy high, the service smooth, and the culture poppin’
What You’ll Bring to the Table
- Experience as a Supervisor, Team Leader, or Shift Manager in a fast‑paced environment (QSR or fast casual dining preferable)
- A lead‑from‑the‑front mindset — you’re hands‑on and support your team at all times
- Passion for people — you know great results come from great teams
- Confidence in managing standards, compliance, and food safety
- Strong communication skills and the ability to motivate a team
- The ability to stay calm, organised, and focused in a busy environment
- A hunger to grow and develop — this is your pathway into management
At Popeyes, everyone counts. It’s one of our core values and sits at the heart of everything we do. We’re committed to building diverse, inclusive teams where people feel valued and can be their true selves. We assess every application based on potential and ability — nothing else.
Shift Manager employer: Popeyes ROI
At Popeyes UK&I, we pride ourselves on being a Times Top 100 ranked employer, offering a vibrant work culture where passion and teamwork thrive. As a Shift Manager, you'll enjoy competitive pay, flexible schedules, and a wealth of employee perks, including free meals and discounts, all while having access to career development through our dedicated learning platform. Join us in creating an inclusive environment that values every team member and fosters growth, making your role not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Popeyes ROI. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Popeyes ROI
Don't be shy about reaching out to Popeyes ROI directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Popeyes ROI and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Popeyes ROI
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
