At a Glance
- Tasks: Lead and inspire teams to deliver exceptional service and performance in a fast-paced restaurant.
- Company: Join Popeyes UK&I, a top-rated workplace and the happiest place to work.
- Benefits: Enjoy a 10% performance bonus, 30 days holiday, free meals, and career development.
- Other info: Embrace a diverse and inclusive culture where everyone counts.
- Why this job: Be part of building the most loved chicken brand while developing your leadership skills.
- Qualifications: Proven experience as a General Manager in a high-volume restaurant environment.
The predicted salary is between 40000 - 50000 £ per year.
We’re Popeyes UK&I, a Times Top 100 ranked company and great place to work, and we’re building the most loved chicken brand in the country. We’re on the lookout for experienced Restaurant General Managers who can take full ownership of their restaurant. You’ll be a proven operator within a fast-paced restaurant, able to motivate your teams to deliver high standards and great metrics across people, sales, profit, and guest experience.
What You’ll Get:
- 10% performance bonus
- 30 days holiday + extra birthday day off
- Free meals on shift + discount when off
- Career development and progression opportunities supported through our Popeyes University dedicated learning platform
What you’ll do here:
- Ensure compliance with food safety (HACCP), health & safety, and employment legislation
- Full accountability for your restaurant’s performance, including P&L, sales, labour, food cost, audit and brand standards
- Support and develop your team to grow their careers and unleash their potential
- Deliver Popeyes’ food quality, speed of service, and guest experience standards
- Own recruitment, development plans, and succession planning for your site
- Control stock, inventory, ordering, and waste to target
- Build rotas that balance availability, labour budgets, and peak trade
- Review performance data to identify opportunities and take action
- Bring the Fun and keep the energy high, the service smooth, and the culture poppin’
What you’ll bring to the table:
- Proven experience as a Bench General Manager in a branded, high-volume QSR or fast-casual restaurant
- Ability to deliver quality, safety and cleanliness standards at all times
- Track record of hitting sales targets, managing P&L, and controlling costs
- Experience with labour scheduling, stock management, and inventory systems
- Strong people leadership; you’ve built teams and developed future talent
- Experience in new-site openings or multi-site environments is beneficial
- The ability to adapt and thrive in a fast-paced, ever-changing environment
At Popeyes, everyone counts. It’s one of our core values and sits at the heart of everything we do. We’re committed to building diverse, inclusive teams where people feel valued and can be their true selves. We assess every application based on potential and ability — nothing else.
General Manager (Bench) in London employer: Popeyes ROI
At Popeyes UK&I, we pride ourselves on being a Times Top 100 ranked company and the Happiest Place to Work, making us an exceptional employer for those looking to thrive in the fast-paced restaurant industry. Our vibrant work culture fosters inclusivity and personal growth, with comprehensive career development opportunities through our dedicated Popeyes University, alongside attractive benefits like a performance bonus, generous holiday allowance, and free meals on shift. Join us in Tooting Graveney, where you can lead a passionate team and make a meaningful impact while enjoying a supportive environment that values every individual.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Bench) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Popeyes ROI. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Popeyes ROI
Don't be shy about reaching out to Popeyes ROI directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager (Bench) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Popeyes ROI and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Popeyes ROI
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
