At a Glance
- Tasks: Lead multiple locations, ensuring efficiency, profitability, and an epic guest experience.
- Company: Join a vibrant team at Popeyes, where inclusivity and fun are key.
- Benefits: Competitive salary, car allowance, private healthcare, and 33 days annual leave.
- Other info: Great career progression opportunities and a supportive, inclusive workplace.
- Why this job: Be a culture driver and make a real impact in a fast-paced environment.
- Qualifications: Proven leadership in hospitality, strong organisational skills, and a passion for guest experience.
The predicted salary is between 40000 - 50000 € per year.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager.
This is a talent bank opportunity as we are actively always looking for operations managers.
You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You’ll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.
What you’ll do here:
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What you’ll have done:
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits:
- Competitive salary and bonus scheme.
- £5k car allowance.
- Company car scheme.
- Benefits platform, inc. gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager employer: Popeyes Louisiana Kitchen
Popeyes is an exceptional employer that prioritises inclusivity and respect, fostering a vibrant work culture where every team member can thrive. As an Operations Manager, you will benefit from competitive salaries, generous bonuses, and extensive career progression opportunities, all while leading a passionate team in a fast-paced environment. With perks like a £5k car allowance, private healthcare, and even free chicken, working at Popeyes not only promises professional growth but also a fun and rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get social! Follow companies you’re interested in on LinkedIn and engage with their posts. This shows your enthusiasm and can help you get noticed by hiring managers. Plus, it’s a great way to learn more about their culture and values.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to operations management. Think about how you’d handle specific challenges and be ready to share your success stories. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven results in previous roles, especially in fast-paced environments like QSR or casual dining.
Be Specific About Your Achievements:Don't just list your responsibilities; share specific examples of how you met or exceeded KPIs. Use numbers and data where possible to show us the impact you've made in your past positions.
Emphasise Customer Focus:Since putting the customer first is key for us, include examples of how you've enhanced guest experiences or improved service standards. This will show us that you align with our values and understand the importance of customer satisfaction.
Tailor Your Application:Make sure your application reflects the job description. Use similar language and keywords from the posting to demonstrate that you understand what we're looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Popeyes Louisiana Kitchen
✨Know Your Numbers
As an Operations Manager, you'll be responsible for KPIs like sales and profit targets. Brush up on your financial knowledge and be ready to discuss how you've driven performance in previous roles. Bring specific examples of how you’ve analysed data to make decisions.
✨Showcase Your Leadership Style
This role is all about leading teams and driving culture. Be prepared to share your leadership philosophy and how you motivate your team. Think of a time when you turned around a struggling team or improved morale – those stories will resonate!
✨Customer First Mindset
Since the company values putting customers first, come armed with examples of how you've enhanced guest experiences in the past. Discuss any feedback mechanisms you've implemented and how they’ve improved service standards.
✨Be Ready for Operational Challenges
In a fast-paced environment, challenges are inevitable. Prepare to discuss how you've tackled operational issues before. Whether it’s compliance, safety procedures, or maintaining quality standards, have a few scenarios ready that highlight your problem-solving skills.
