Assistant General Manager in Newcastle

Assistant General Manager in Newcastle

Newcastle Full-Time 30000 - 40000 £ / year (est.) No home office possible
Popeyes Louisiana Kitchen

At a Glance

  • Tasks: Lead shifts and drive restaurant operations in a fast-paced environment.
  • Company: Join Popeyes, a beloved Quick Service Restaurant brand with a rich history.
  • Benefits: Enjoy 30 days' holiday, annual bonuses, and free meals on shift.
  • Other info: Inclusive workplace culture focused on respect and support for all.
  • Why this job: Be part of a growing team and develop your leadership skills.
  • Qualifications: Experience in hospitality or QSR management and strong leadership skills.

The predicted salary is between 30000 - 40000 £ per year.

Born in New Orleans in 1972, Popeyes built its reputation on legendary Louisiana-style chicken and bold hospitality. Now we’re bringing that same flavor and spirit to Ireland, building a community of passionate food lovers and future leaders.

We’re on a mission to become the most loved Quick Service Restaurant brand — developing future leaders who are passionate about guest experience, customer service excellence, and restaurant operations.

As an Assistant General Manager / Assistant Restaurant Manager, you’ll be the General Manager’s right hand — leading shifts, driving restaurant operations, and ensuring outstanding food quality, service standards, and guest satisfaction in a busy fast food / hospitality environment.

What’s In It for You

  • 30 days’ holiday (including public holidays)
  • Annual bonus scheme
  • €1,000 refer-a-friend bonus
  • Fast-track leadership training & real career progression - we're growing fast and want you to grow with us!
  • Cycle to Work scheme & Christmas Savers Club
  • Free meals on shift + staff discount off duty
  • Join a fast-growing Quick Service Restaurant brand with genuine development opportunities

Key Responsibilities

  • Support the General Manager with daily restaurant operations, KPIs, and performance targets
  • Lead shifts in a fast-paced, high-volume QSR environment
  • Deliver exceptional guest experience and customer service excellence
  • Coach, mentor, and develop team members through staff training and performance management
  • Manage labour, inventory, and cost control to support strong business performance
  • Maintain food safety, HACCP, and health & safety compliance
  • Uphold brand standards and operational excellence
  • Step up as Duty Manager when required
  • Support local marketing and community engagement initiatives
  • Build a positive, inclusive hospitality team culture

What We’re Looking For

  • Experience as an Assistant Manager, Restaurant Supervisor, Deputy Manager, or Hospitality Manager
  • Background in Quick Service Restaurants (QSR), fast food, hospitality, or food service
  • Strong team leadership, coaching, and communication skills
  • Knowledge of food hygiene, food safety, and health & safety standards
  • Ability to thrive in a fast-paced, customer-focused environment
  • Strong problem-solving skills and operational awareness
  • Passion for career progression, leadership development, and team growth

Our Values

  • Bring the fun
  • Everyone counts
  • Always fresh
  • We do it together
  • Do mighty good

At Popeyes, Everyone Counts. We’re committed to creating an inclusive workplace where people feel respected and supported. Every application is assessed on skills, potential, and ability to do the job — nothing else.

Ready to lead in a fast-growing hospitality brand? Join the flock and grow your management career with Popeyes.

Assistant General Manager in Newcastle employer: Popeyes Louisiana Kitchen

Popeyes is an exceptional employer that fosters a vibrant work culture centred around inclusivity and growth, making it an ideal place for aspiring leaders in the hospitality sector. With generous benefits such as 30 days of holiday, an annual bonus scheme, and fast-track leadership training, employees are empowered to develop their careers while enjoying a supportive environment that values teamwork and community engagement. Join us in Ireland as we expand our beloved brand and create memorable experiences for our guests.
Popeyes Louisiana Kitchen

Contact Detail:

Popeyes Louisiana Kitchen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager in Newcastle

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on an Assistant General Manager position or can put in a good word for you.

✨Tip Number 2

Get social! Follow Popeyes and other QSR brands on social media. Engage with their posts and stay updated on job openings. It’s a great way to show your enthusiasm and connect with the brand.

✨Tip Number 3

Prepare for interviews by practising common questions related to restaurant operations and guest experience. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our growing team at Popeyes.

We think you need these skills to ace Assistant General Manager in Newcastle

Team Leadership
Coaching Skills
Communication Skills
Customer Service Excellence
Operational Awareness
Food Safety Knowledge
HACCP Compliance
Health & Safety Standards
Problem-Solving Skills
Inventory Management
Cost Control
Performance Management
Fast-Paced Environment Adaptability
Community Engagement

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for the food service industry shine through. We want to see your enthusiasm for guest experience and team leadership, so don’t hold back!

Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your relevant experience in QSR or hospitality, and showcase any achievements that demonstrate your ability to lead and drive operations.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate straightforward communication!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Popeyes.

How to prepare for a job interview at Popeyes Louisiana Kitchen

✨Know the Brand Inside Out

Before your interview, make sure you know Popeyes' history, values, and what sets it apart in the QSR market. Familiarise yourself with their menu and any recent news or initiatives. This shows genuine interest and helps you connect your experience to their mission.

✨Showcase Your Leadership Skills

As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Customer Service Excellence

Popeyes is all about guest experience, so be ready to discuss how you've delivered exceptional customer service in previous positions. Share specific instances where you went above and beyond to ensure customer satisfaction, and how you trained others to do the same.

✨Prepare for Operational Questions

Expect questions about managing restaurant operations, including inventory control, cost management, and health & safety compliance. Brush up on relevant regulations and think of examples where you've successfully managed these aspects in a fast-paced environment.

Assistant General Manager in Newcastle
Popeyes Louisiana Kitchen
Location: Newcastle

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