Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire Drive Through teams to achieve exceptional sales and service standards.
- Company: Join a leading hospitality brand with a focus on innovation and excellence.
- Benefits: Competitive salary, bonus scheme, private healthcare, and 33 days annual leave.
- Why this job: Make a real impact on guest satisfaction and operational excellence across the UK.
- Qualifications: Proven multi-site leadership experience in hospitality, ideally with Drive Through exposure.
- Other info: Enjoy career progression opportunities and perks like free chicken!
The predicted salary is between 48000 - 72000 £ per year.
We’re seeking an exceptional multi-site leader to drive sales, speed and standards across our expanding Drive Through estate. This is a high-impact, national role responsible for leading the performance of our Drive Through estate across the UK. You’ll set the direction, pace and performance expectations, ensuring our Drive Through sites consistently deliver best-in-class results across sales, speed of service, profitability and guest satisfaction.
What you’ll do here:
- Lead and inspire General Managers across our Drive Through estate to deliver exceptional operational and commercial performance.
- Own national Drive Through KPIs including sales growth, profit, speed of service, order accuracy and guest metrics.
- Analyse performance data to identify trends, risks and opportunities, implementing clear action plans to drive improvement.
- Champion a culture of accountability, pace and operational excellence across all Drive Through locations.
- Ensure brand standards, food quality, cleanliness and food safety are executed flawlessly.
- Drive continuous improvement initiatives to optimise throughput, labour deployment and operational efficiency.
- Partner with Chicken HQ teams (Operations, Marketing, L&D, Supply Chain, Property) to support new openings and enhance existing site performance.
- Lead robust talent planning, succession and development strategies across your General Manager population.
- Ensure full compliance with all regulatory, health & safety and food safety standards.
- Support new Drive Through launches, embedding best-in-class operational standards from day one.
What you’ll have done:
- Significant multi-site leadership experience within hospitality, ideally QSR with strong Drive Through exposure.
- A proven track record of delivering sales and profit growth across a geographically dispersed estate.
- Demonstrated success in improving Drive Through metrics such as speed of service, order accuracy and guest satisfaction.
- Strong commercial acumen with the ability to interpret financial and operational data and translate it into action.
- Exceptional leadership capability with experience coaching and developing General Managers.
- Extensive experience in recruitment, succession planning and building high-performing teams.
- A hands-on, field-based leadership style with a relentless focus on standards.
- Strong understanding of regulatory compliance, health & safety and food safety requirements.
Benefits:
- Competitive salary and bonus scheme.
- £5k car allowance.
- Company car scheme.
- Benefits platform, including gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
National Drive Through Operations Manager in Birmingham employer: Popeyes Louisiana Kitchen
Contact Detail:
Popeyes Louisiana Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Drive Through Operations Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and QSR sectors. Attend industry events or join relevant online groups to meet people who can help you land that National Drive Through Operations Manager role.
✨Tip Number 2
Show off your skills! Prepare a solid pitch that highlights your multi-site leadership experience and how you've driven sales and improved metrics in previous roles. Be ready to share specific examples during interviews.
✨Tip Number 3
Research the company! Understand their brand standards, operational goals, and recent news. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It’s the best way for us to get to know you and your passion for driving excellence in the Drive Through estate.
We think you need these skills to ace National Drive Through Operations Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the National Drive Through Operations Manager role. Highlight your multi-site leadership experience and any specific achievements in sales growth or operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our goals. Be sure to mention your experience with Drive Through operations and your approach to leading teams.
Showcase Your Data Skills: Since analysing performance data is key for this role, include examples of how you've used data to drive improvements in previous positions. This will show us you can identify trends and implement effective action plans.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Popeyes Louisiana Kitchen
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role, such as sales growth and speed of service. Be ready to discuss how you've driven these metrics in your previous roles and what strategies you used to achieve success.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership capabilities, especially in multi-site management. Think about times when you inspired teams or improved performance through coaching and development, and be ready to share these stories.
✨Understand the Brand
Research the company’s values, mission, and operational standards. Be prepared to discuss how you can uphold and enhance these standards across the Drive Through estate, ensuring consistency in guest satisfaction and food quality.
✨Be Data-Driven
Demonstrate your ability to analyse performance data effectively. Bring examples of how you’ve identified trends and implemented action plans based on data insights to improve operational efficiency and profitability in your past roles.