At a Glance
- Tasks: Lead multiple locations, ensuring efficiency, profitability, and an epic guest experience.
- Company: Join Popeyes, a vibrant brand where inclusivity and fun are at the core.
- Benefits: Competitive salary, bonus scheme, private healthcare, and 33 days annual leave.
- Other info: Enjoy career progression opportunities and free chicken!
- Why this job: Be a culture driver and make a real impact in a fast-paced environment.
- Qualifications: Strong leadership skills and proven experience in multi-site hospitality.
The predicted salary is between 40000 - 50000 € per year.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager. You’ll be the driver of culture, leading your General Managers and bringing to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast-paced and competitive environment, so these standards are vital to the success of the business.
What You’ll Do Here
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What You’ll Have Done
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem-solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits
- Competitive salary and bonus scheme.
- £5k car allowance.
- Company car scheme.
- Benefits platform, including gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager in Reading employer: Popeyes Louisiana Chicken UK&I
Join Popeyes as an Operations Manager and be part of a vibrant team that prioritises inclusivity and respect, ensuring everyone can thrive. With competitive salaries, a generous benefits platform including private healthcare and a £5k car allowance, we offer exceptional career progression opportunities in a fast-paced environment. Here, you will lead with passion, drive operational excellence, and enjoy unique perks like free chicken while fostering a culture that truly values fun and teamwork.
Contact Detail:
Popeyes Louisiana Chicken UK&I Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since they’re all about 'bringing the fun', think of ways you can showcase your personality and how you align with their mission during the chat.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and driven results in past roles. This will help you stand out as the epic leader they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team.
We think you need these skills to ace Operations Manager in Reading
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven results in previous roles, especially in a fast-paced environment like QSR.
Be Specific About Your Achievements:Use concrete examples to demonstrate your success in meeting KPIs and improving operational standards. Numbers speak volumes, so if you’ve boosted sales or improved guest feedback, let us know!
Tailor Your Application:Don’t just send a generic application. Make it personal! Align your skills and experiences with our values, especially around 'bringing the fun' and putting customers first. We love seeing genuine interest in our culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Popeyes Louisiana Chicken UK&I
✨Know Your Numbers
As an Operations Manager, you'll be expected to monitor financial performance closely. Brush up on your KPIs, especially sales and profit targets, and be ready to discuss how you've driven these in previous roles. Show them you can analyse data and make sound business decisions.
✨Showcase Your Leadership Style
This role is all about leading people, so be prepared to share examples of how you've built and developed high-performing teams. Talk about your recruitment strategies, training methods, and how you motivate your team to deliver an epic guest experience.
✨Emphasise Customer Focus
Make it clear that putting the customer first is your top priority. Prepare to discuss specific instances where you've improved service or guest feedback in your previous roles. They want to see that you understand the importance of quality and service in a fast-paced environment.
✨Understand Compliance and Standards
Familiarise yourself with regulatory compliance and safety standards relevant to the hospitality industry. Be ready to discuss how you've implemented operational policies and maintained high standards across multiple locations in your past experiences.
