We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager. This role would be a great fit for someone currently operating as an Area Manager, Area Coach, District Manager, Regional Manager within hospitality, QSR or casual dining
What You’ll Do Here
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability
- Ensure compliance with all regulatory requirements and safety procedures
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
- Ensure food quality standards uphold our ambition to be the most loved QSR brand
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
- Implement and maintain operational policies, procedures and standards across all locations
- Monitor and analyse financial performance, budgeting and cost control measures
- Drive continuous improvement initiatives to enhance operational effectiveness
What You’ll Have Done
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
- Excellent organisational and problem solving abilities
- Always leads by example, lives and breathes an epic guest experience and drives KPIs
- Strong leadership and interpersonal skills with the ability to motivate and inspire
- Extensive experience recruiting, developing and talent planning within your store teams
- Demonstrated ability to analyse financial data and make sound business decisions
- Knowledge of regulatory compliance and safety standards
Benefits
- Competitive salary and bonus scheme
- £5,000 car allowance
- Company car scheme
- Benefits platform, including gym discounts and cycle to work
- Career progression opportunities
- Private healthcare
- Life assurance
- 33 days annual leave
- Birthday day off
Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and where everyone belongs. That’s why we assess every application on their aptitude to do the job - and nothing else.
#J-18808-Ljbffr
Operations Manager employer: Popeyes Louisiana Chicken UK&I
Popeyes UK&I is an exceptional employer, recognised as a Times Top 100 company and the Happiest Place to Work, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits including a performance bonus, private healthcare, and extensive career progression opportunities through our dedicated learning platform, we empower our team members to thrive in a fast-paced environment while delivering outstanding guest experiences. Join us in building the most loved chicken brand in the country, where your contributions are valued and celebrated.
Contact Details:
Popeyes Louisiana Chicken UK&I Recruitment Team
