At a Glance
- Tasks: Lead multiple locations, ensuring efficiency, profitability, and an epic guest experience.
- Company: Join a vibrant team at Popeyes, where inclusivity and fun are key.
- Benefits: Competitive salary, bonuses, car allowance, private healthcare, and 33 days annual leave.
- Other info: Enjoy free chicken and excellent career progression opportunities!
- Why this job: Be a culture driver and make a real impact in a fast-paced environment.
- Qualifications: Strong leadership skills and experience in multi-site hospitality, ideally QSR.
The predicted salary is between 40000 - 50000 € per year.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager. You’ll be the driver of culture, leading your General Managers and bringing to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast-paced and competitive environment, so these standards are vital to the success of the business.
What You’ll Do Here
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What You’ll Have Done
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem-solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits
- Competitive salary and bonus scheme.
- £5k car allowance.
- Company car scheme.
- Benefits platform, including gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager employer: Popeyes Louisiana Chicken UK&I
Join Popeyes as an Operations Manager and be part of a vibrant team that prioritises inclusivity, respect, and fun in the workplace. With competitive salaries, extensive career progression opportunities, and a culture that values your leadership and operational excellence, you'll thrive in a fast-paced environment while enjoying unique benefits like a company car scheme and free chicken. Here, your contributions will directly impact our mission to be the most loved QSR brand, making it a truly rewarding place to work.
Contact Detail:
Popeyes Louisiana Chicken UK&I Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on an Operations Manager role!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since they value 'bringing the fun', think of examples where you've created a positive environment or led a team to success. Show them you’re the perfect fit!
✨Tip Number 3
Practice your leadership stories! Be ready to share how you've motivated teams, tackled challenges, and driven KPIs in previous roles. This will help you stand out as a strong candidate for the Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven results in previous roles, especially in a fast-paced environment like QSR.
Be Specific About Your Achievements:Don’t just say you’ve hit KPIs; tell us how you did it! Use numbers and examples to showcase your success in managing operations and improving profitability. This will help us see the impact you can bring to our team.
Emphasise Customer Focus:We’re all about putting the customer first, so make sure your application reflects this. Share examples of how you’ve enhanced guest experiences and driven positive feedback in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Popeyes Louisiana Chicken UK&I
✨Know Your Numbers
As an Operations Manager, you'll be expected to monitor financial performance closely. Brush up on your KPIs, especially sales and profit targets, and be ready to discuss how you've driven these in previous roles. Show them you can analyse data and make informed decisions!
✨Showcase Your Leadership Style
This role is all about leading teams and driving culture. Prepare examples of how you've built and developed high-performing teams in the past. Be ready to share your approach to recruitment, training, and coaching, and how you motivate your team to deliver an epic guest experience.
✨Emphasise Compliance and Standards
With a focus on quality, service, and cleanliness, it's crucial to demonstrate your knowledge of regulatory compliance and safety standards. Have specific examples ready that highlight how you've maintained these standards in a fast-paced environment.
✨Bring the Fun!
Since the company values 'bringing the fun', think about how you can incorporate this into your interview. Share ideas on how you’ve created a positive atmosphere in your previous workplaces and how you plan to uphold this value as an Operations Manager.
