At a Glance
- Tasks: Lead daily operations across multiple locations, ensuring efficiency and top-notch service.
- Company: Join a fast-growing, inclusive brand that values every team member.
- Benefits: Competitive salary, bonuses, private healthcare, and 33 days annual leave.
- Other info: Exciting career progression opportunities and a fun workplace culture.
- Why this job: Make a real impact in a dynamic environment while driving guest satisfaction.
- Qualifications: Proven experience in hospitality, strong leadership, and financial analysis skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager. We’re open to applications from candidates in the Manchester region. This is a talent bank opportunity - We are always looking as we expand fast, so if you’ve ever thought about joining us, or have applied before, now's your time.
What You’ll Do Here
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability
- Ensure compliance with all regulatory requirements and safety procedures
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
- Ensure food quality standards uphold our ambition to be the most loved QSR brand
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
- Implement and maintain operational policies, procedures and standards across all locations
- Monitor and analyse financial performance, budgeting and cost control measures
- Drive continuous improvement initiatives to enhance operational effectiveness
What You’ll Have Done
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
- Excellent organisational and problem solving abilities
- Always leads by example, lives and breathes an epic guest experience and drives KPIs
- Strong leadership and interpersonal skills with the ability to motivate and inspire
- Extensive experience recruiting, developing and talent planning within your store teams
- Demonstrated ability to analyse financial data and make sound business decisions
- Knowledge of regulatory compliance and safety standards
Benefits
- Competitive salary and bonus scheme
- £5k car allowance
- Company car scheme
- Benefits platform, inc. gym discounts and cycle to work
- Career progression opportunities
- Private healthcare
- Life assurance
- 33 days annual leave
- Birthday day off
- Free chicken!
Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager in Manchester employer: Popeyes Louisiana Chicken UK&I
Join Popeyes as an Operations Manager in Manchester, where we prioritise inclusivity and respect, ensuring every team member can thrive. With a competitive salary, generous benefits including a £5k car allowance, private healthcare, and 33 days of annual leave, we foster a culture of growth and development, empowering you to lead high-performing teams while delivering exceptional guest experiences. Be part of our fast-expanding brand that values your contributions and offers unique perks like free chicken!
Contact Details:
Popeyes Louisiana Chicken UK&I Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Operations Manager role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've built and developed high-performing teams. Highlight your experience in driving service excellence and achieving KPIs to impress the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team and making a difference.
We think you need these skills to ace Operations Manager in Manchester
Some tips for your application 🫡
Show Your Leadership Skills:As an Operations Manager, we want to see your leadership style shine through in your application. Share specific examples of how you've built and developed high-performing teams in the past. This is your chance to show us how you lead by example!
Highlight Your Experience:Make sure to detail your experience in multi-site operations, especially in the hospitality sector. We’re looking for someone with a proven track record, so don’t hold back on showcasing your achievements and how they relate to our goals.
Focus on Customer Experience:We put the customer first, so your application should reflect that mindset. Talk about how you've driven service excellence and improved guest feedback in your previous roles. We want to know how you can help us become the most loved QSR brand!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Popeyes Louisiana Chicken UK&I
✨Know Your Operations Inside Out
Before the interview, make sure you understand the ins and outs of operations management, especially in a multi-site hospitality environment. Brush up on key metrics like KPIs and financial performance, as well as compliance and safety standards. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've built high-performing teams in the past. Prepare examples of how you've motivated staff, handled conflicts, and driven service excellence. This is your chance to demonstrate that you lead by example and can inspire others to deliver an epic guest experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you improved operational efficiency or dealt with challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Align with Company Values
Research the company culture and values, particularly their focus on inclusivity and respect. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating a positive work environment. This will help you stand out as a candidate who fits well within their team.
