At a Glance
- Tasks: Lead multiple locations, ensuring efficiency, profitability, and an epic guest experience.
- Company: Join a vibrant team at Popeyes, where inclusivity and fun are key.
- Benefits: Competitive salary, bonus scheme, car allowance, private healthcare, and 33 days annual leave.
- Other info: Great career progression opportunities and a supportive, inclusive workplace.
- Why this job: Be a culture driver and make a real impact in a fast-paced environment.
- Qualifications: Proven leadership in hospitality, strong organisational skills, and a passion for guest experience.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager. This role would be a great fit for someone currently operating as an Area Manager, Area Coach, District Manager, or Regional Manager within hospitality, QSR or casual dining. You’ll be the driver of culture, leading your General Managers and bringing to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, while ensuring the highest standards of quality, service, and cleanliness. We work in a fast-paced and competitive environment, so these standards are vital to the success of the business.
What You’ll Do Here:
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What You’ll Have Done:
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem-solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits:
- Competitive salary and bonus scheme.
- £5,000 car allowance.
- Company car scheme.
- Benefits platform, including gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken.
Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and where everyone belongs. That’s why we assess every application on their aptitude to do the job - and nothing else.
Operations Manager in Chelmsford employer: Popeyes Louisiana Chicken UK&I
Popeyes is an exceptional employer that prioritises inclusivity and respect, creating a vibrant work culture where every team member can thrive. As an Operations Manager, you will benefit from competitive salaries, a generous car allowance, and extensive career progression opportunities, all while leading a passionate team in a fast-paced environment. With a focus on employee development and a commitment to delivering an epic guest experience, Popeyes offers a unique opportunity to make a meaningful impact in the QSR industry.
Contact Details:
Popeyes Louisiana Chicken UK&I Recruitment Team
