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- Tasks: Lead daily operations across multiple locations, ensuring efficiency and profitability.
- Company: Join Popeyes Louisiana Chicken UK, a vibrant and inclusive fast-food brand.
- Benefits: Enjoy a competitive salary, gym discounts, 33 days annual leave, and free chicken!
- Why this job: Be part of a fun culture, drive guest experiences, and lead a passionate team.
- Qualifications: Strong experience in multi-site hospitality, excellent leadership, and financial analysis skills required.
- Other info: Inclusivity is key; we value every applicant's unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager in the Glasgow area - Scotland. You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You’ll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.
What you’ll do here:
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What you’ll have done:
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits:
- Competitive salary and bonus scheme.
- Benefits platform, including gym discounts and cycle to work.
- Career progression opportunities.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager employer: Popeyes Louisiana Chicken UK
Contact Detail:
Popeyes Louisiana Chicken UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Popeyes' brand values and culture. As an Operations Manager, you'll be expected to embody the 'bring the fun' ethos, so understanding how this translates into daily operations will help you stand out.
✨Tip Number 2
Network with current or former employees of Popeyes. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven KPIs in previous roles. Highlighting your experience in managing multiple locations and achieving sales targets will demonstrate your capability for the role.
✨Tip Number 4
Showcase your leadership style during any interactions with the hiring team. Since the role requires motivating and developing a high-performing team, illustrating your approach to leadership can set you apart from other candidates.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in multi-site management, particularly in the hospitality or QSR sectors. Use specific examples that demonstrate your leadership skills and ability to drive KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how you embody the values of Popeyes, especially the 'bring the fun' ethos. Mention your track record in building high-performing teams and your commitment to customer satisfaction.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as improvements in sales, customer feedback scores, or operational efficiencies you've implemented in previous roles. This will help demonstrate your impact in past positions.
Highlight Compliance Knowledge: Since compliance with regulatory requirements is crucial for this role, make sure to mention any relevant experience you have in maintaining safety standards and ensuring operational policies are followed.
How to prepare for a job interview at Popeyes Louisiana Chicken UK
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in previous roles.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role, such as sales and profit targets. Be ready to discuss how you have successfully driven these metrics in past positions.
✨Emphasise Customer Focus
Popeyes values a customer-first approach. Prepare to share specific instances where you prioritised customer satisfaction and how it positively impacted the business.
✨Demonstrate Problem-Solving Abilities
In a fast-paced environment, challenges arise frequently. Be ready to discuss how you've tackled operational issues in the past and the strategies you employed to ensure efficiency and compliance.
