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- Tasks: Lead multiple locations, ensuring efficiency, profitability, and top-notch customer service.
- Company: Join the vibrant team at Popeyes Louisiana Chicken UK.
- Benefits: Competitive salary, bonuses, private healthcare, and 33 days annual leave.
- Why this job: Be a key player in a fast-paced environment and drive real change.
- Qualifications: Proven leadership in hospitality, strong organisational skills, and a passion for guest experience.
- Other info: Exciting career progression opportunities and a culture of inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager. We’re open to applications from candidates in the Manchester region. This is a talent bank opportunity, with applications to be reviewed in the New Year for upcoming Operations Manager roles coming to 2026 as we continue to grow rapidly!
You’ll be the driver of culture, leading your General Managers and bringing to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast-paced and competitive environment, so these standards are vital to the success of the business.
What You’ll Do Here:
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What You’ll Have Done:
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem-solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits:
- Competitive salary and bonus scheme.
- £5k car allowance.
- Company car scheme.
- Benefits platform, including gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
Inclusivity and respect are at the heart of all we do; Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager in Manchester employer: Popeyes Louisiana Chicken UK
Contact Detail:
Popeyes Louisiana Chicken UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Popeyes. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Popeyes' values and culture, and think about how your experience aligns with their mission to 'bring the fun'.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've built and motivated teams in the past. They want to see that you can drive performance and create a positive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Operations Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the idea of being an Operations Manager at Popeyes. Share your experiences that align with our values and culture.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your multi-site management experience and any achievements in driving KPIs. We’re looking for someone who can lead by example, so showcase those leadership skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff about your qualifications and experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Popeyes!
How to prepare for a job interview at Popeyes Louisiana Chicken UK
✨Know Your Numbers
As an Operations Manager, you'll need to be on top of your KPIs. Brush up on your financial performance metrics and be ready to discuss how you've driven sales and profit in previous roles. This shows you understand the business side of things and can make sound decisions.
✨Showcase Your Leadership Style
Popeyes is looking for someone who can lead and inspire a team. Prepare examples of how you've built high-performing teams in the past. Think about specific situations where your leadership made a difference, whether through recruitment, training, or motivating your team.
✨Emphasise Customer Focus
Make it clear that putting the customer first is your priority. Be ready to share stories about how you've improved guest experiences or handled feedback effectively. This aligns perfectly with Popeyes' value of 'bringing the fun' and ensuring quality service.
✨Understand the Brand and Culture
Do your homework on Popeyes Louisiana Chicken UK. Familiarise yourself with their values, culture, and what makes them unique in the QSR market. Showing genuine interest and understanding of the brand will set you apart and demonstrate that you're a good fit for their team.
