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- Tasks: Design and manage loyalty programmes while optimising customer engagement strategies.
- Company: Fast-growing UK fast-food chain with a focus on innovation.
- Benefits: Competitive salary, holiday entitlement, and wellness access.
- Why this job: Join a dynamic team and shape personalised customer experiences in a thriving industry.
- Qualifications: Proven experience in loyalty programme management and CRM expertise.
- Other info: Exciting opportunity for career growth in a vibrant work environment.
The predicted salary is between 28800 - 42000 £ per year.
A growing fast-food chain in the UK is seeking an experienced CRM & Loyalty Manager to oversee the design and management of its loyalty programme and CRM strategy. This strategic role involves working across departments to create personalized customer journeys and optimize engagement.
Candidates should have proven experience in loyalty programme management and a strong background in CRM.
The position offers competitive benefits including holidays and wellness access.
Loyalty & CRM Manager — Personalisation & Growth employer: Popeyes Louisiana Chicken UK
Contact Detail:
Popeyes Louisiana Chicken UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loyalty & CRM Manager — Personalisation & Growth
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past successes in loyalty programme management and CRM strategies. Use real examples to illustrate how you've driven engagement and growth.
✨Tip Number 3
Tailor your approach! Research the fast-food chain and understand their brand values and customer base. This way, you can align your ideas for personalisation and customer journeys with what they’re already doing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Loyalty & CRM Manager — Personalisation & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in loyalty programme management and CRM. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about personalisation and growth in customer journeys. Let us know how you can contribute to our fast-food chain’s success.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to work across departments and create effective strategies. We love candidates who can think outside the box and bring innovative ideas to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Popeyes Louisiana Chicken UK
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of customer segmentation, data analysis, and personalisation techniques. Being able to discuss specific examples of how you've successfully implemented these in previous roles will really impress.
✨Showcase Your Loyalty Programme Success
Prepare to talk about your past experiences with loyalty programmes. Have concrete metrics ready to demonstrate how your initiatives increased customer retention or engagement. This will show that you not only understand the theory but have practical experience in driving results.
✨Cross-Department Collaboration is Key
Since this role involves working across departments, be ready to discuss how you’ve collaborated with marketing, sales, and customer service teams in the past. Highlight any successful projects where teamwork led to improved customer journeys or engagement.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in managing a loyalty programme and how you would address them. This shows your strategic thinking and ability to adapt to different situations.
