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- Tasks: Lead multiple locations, ensuring efficiency, profitability, and top-notch customer service.
- Company: Join the vibrant team at Popeyes Louisiana Chicken UK, a rapidly growing brand.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and 33 days annual leave.
- Why this job: Be a key player in shaping our culture and driving success in a fun environment.
- Qualifications: Proven leadership experience in hospitality, with strong organisational and problem-solving skills.
- Other info: Inclusive workplace where everyone can be their true self and grow their career.
The predicted salary is between 36000 - 60000 £ per year.
Popeyes Louisiana Chicken UK provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager. We’re open to applications from candidates across all areas of London. This is a talent bank opportunity, with applications to be reviewed in the New Year for upcoming Operations Manager roles coming to 2026 as we continue to grow rapidly.
You’ll be the driver of culture, leading your General Managers and bringing to life our ‘bring the fun’ value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.
What You’ll Do Here:
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What You’ll Have Done:
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits:
- Competitive salary and bonus scheme.
- £5k car allowance.
- Company car scheme.
- Benefits platform, including gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
Inclusivity and respect are at the heart of all we do; Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager in Enfield employer: Popeyes Louisiana Chicken UK
Contact Detail:
Popeyes Louisiana Chicken UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Enfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Popeyes or similar QSRs. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about how you’d drive culture and improve KPIs, and be ready to share your past successes.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight your experience in building and developing teams. Share specific examples of how you’ve motivated others to achieve great results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Popeyes family!
We think you need these skills to ace Operations Manager in Enfield
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Operations Manager role, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven results in previous roles, so share specific examples that showcase your ability to lead by example.
Be Data-Driven: Since this role involves monitoring financial performance, don’t shy away from discussing your experience with data analysis. We love candidates who can make sound business decisions based on financial insights, so include any relevant metrics or KPIs you've managed.
Emphasise Customer Focus: Popeyes is all about putting the customer first! In your application, make sure to mention how you've prioritised guest experiences in past roles. Share stories that demonstrate your commitment to quality service and how you’ve responded to customer feedback.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for upcoming opportunities. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Popeyes Louisiana Chicken UK
✨Know Your Numbers
As an Operations Manager, you'll need to be on top of your KPIs. Brush up on your financial performance metrics and be ready to discuss how you've driven sales and profit in previous roles. This shows you understand the business side of things and can make data-driven decisions.
✨Showcase Your Leadership Style
Popeyes is looking for someone who can lead and inspire a team. Prepare examples of how you've built high-performing teams in the past. Think about specific situations where your leadership made a difference, whether through recruitment, training, or motivating your team.
✨Emphasise Customer Focus
The customer experience is key in the QSR industry. Be ready to share how you've put customers first in your previous roles. Discuss any initiatives you've implemented that improved guest feedback or service standards, as this aligns perfectly with their values.
✨Understand the Brand Culture
Familiarise yourself with Popeyes' culture and values, especially the 'bring the fun' aspect. During the interview, reflect this understanding in your answers. Show them that you not only fit the role but also resonate with their brand ethos and can contribute positively to their workplace culture.
