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- Tasks: Lead and scale maintenance for our rapidly growing restaurant estate.
- Company: Popeyes UK, a fast-growing brand with big ambitions.
- Benefits: Competitive salary, private healthcare, 33 days holiday, and career development.
- Other info: Hybrid role with travel across restaurants and a focus on inclusivity.
- Why this job: Make a real impact in a dynamic environment while ensuring safety and compliance.
- Qualifications: Proven leadership experience in multi-site maintenance and strong commercial acumen.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Location: Ealing Broadway, London
Popeyes UK is growing fast, with big ambitions across the UK and Ireland. As we add 50 new restaurants a year to our rapidly expanding estate, we’re investing in the infrastructure, standards and operational excellence needed to support that growth. Maintenance plays a vital role in keeping our restaurants safe, compliant, efficient and guest‑ready, while helping us scale at pace and build a best‑in‑class operation.
We’re looking for a strategic, hands‑on Head of Maintenance to lead and scale our maintenance function as we continue to grow. This role is critical to keeping our sites safe, compliant, efficient and operational, while ensuring our restaurants consistently meet brand standards. You’ll set the direction for the function, build the right structure and lead teams and suppliers to deliver an effective, scalable maintenance operation across a fast‑moving estate. This is a hybrid and field‑based role, with regular travel across our restaurant estate, and the expectation to be in our Ealing Broadway office twice a week.
What You’ll Do
- Set and lead the maintenance strategy to support a rapidly growing, multi‑site restaurant estate
- Ensure all restaurants are maintained to high standards of safety, compliance, functionality and brand presentation
- Oversee planned preventative maintenance and reactive repairs across the estate, ensuring issues are resolved quickly and effectively
- Act as the senior point of escalation for critical maintenance matters, supporting restaurants and internal stakeholders
- Manage contractor and supplier performance, ensuring compliance, service levels and quality standards are consistently met
- Work closely with Development and Operations teams on new openings, refurbishments and handovers into live operation
- Own the maintenance budget, including forecasting, cost control, Capex spend and third‑party recharge management
- Use systems, reporting and KPIs to improve performance, reduce downtime and drive continuous improvement across the function
What You’ll Bring
- Proven senior maintenance leadership experience in hospitality or other multi‑site environments
- Strong track record of supporting rapid growth across a multi‑site estate
- Experience managing large contractor networks and internal teams
- A strategic mindset with the ability to stay close to operational detail
- Strong commercial acumen with experience managing budgets, forecasting and cost control
- Excellent stakeholder management skills, with confidence working across site teams and senior leadership
- Calm, decisive and solutions‑focused, with the ability to perform under pressure
- Strong understanding of kitchen equipment and building fabric
- Solid knowledge of UK statutory compliance requirements
- Experience supporting new site openings, refurbishments and estate growth
Benefits
- Competitive salary
- Private healthcare + Life assurance
- 33 days holiday (including bank holidays) + your birthday off
- Career development and progression opportunities
- Access to wellbeing and lifestyle benefits through our platform
- Cycle to work scheme and gym discounts
At Popeyes, everyone counts. Inclusivity and respect sit at the heart of who we are, and we strive to create a place where everyone can be their true self. That’s why we assess each application on the aptitude to do the job – and nothing else.
Head of Maintenance in Ealing employer: Popeyes Louisiana Chicken UK
Contact Detail:
Popeyes Louisiana Chicken UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Maintenance in Ealing
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and maintenance sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on maintenance strategies and how you've tackled challenges in the past. This will demonstrate your hands-on experience and strategic mindset.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team. Express your enthusiasm for the role and how you can contribute to their growth.
✨Tip Number 4
Keep it local! Since this role is based in Ealing Broadway, make sure to highlight your familiarity with the area and any local networks you’re part of. It shows you’re ready to hit the ground running and understand the community.
We think you need these skills to ace Head of Maintenance in Ealing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Head of Maintenance role. Highlight your leadership experience in multi-site environments and any relevant achievements that showcase your ability to support rapid growth.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed maintenance operations and improved performance in previous positions. Make it personal and engaging!
Showcase Your Strategic Mindset: In your application, emphasise your strategic approach to maintenance management. We want to see how you can set direction and lead teams effectively while keeping an eye on operational details. Don’t forget to mention your experience with budgets and cost control!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Popeyes!
How to prepare for a job interview at Popeyes Louisiana Chicken UK
✨Know Your Maintenance Strategy
Before the interview, make sure you understand the maintenance strategy that Popeyes UK is looking to implement. Research their current operations and think about how your experience aligns with their goals. Be ready to discuss specific examples of how you've successfully led maintenance strategies in previous roles.
✨Showcase Your Leadership Skills
As a Head of Maintenance, you'll need to demonstrate strong leadership capabilities. Prepare to share stories about how you've managed teams and contractors effectively. Highlight any instances where you've improved performance or resolved critical issues under pressure, as this will show your ability to lead in a fast-paced environment.
✨Understand Compliance and Safety Standards
Familiarise yourself with UK statutory compliance requirements relevant to the hospitality industry. Be prepared to discuss how you've ensured safety and compliance in past roles. This knowledge will be crucial in showing that you can maintain high standards across multiple sites.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with insightful questions. Ask about their plans for expansion, how they measure success in maintenance, or what challenges they foresee in the coming years. This not only shows your interest but also helps you gauge if the role is the right fit for you.