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- Tasks: Design and manage loyalty programmes while developing CRM strategies across digital channels.
- Company: Fast-growing restaurant chain with a focus on innovation and customer engagement.
- Benefits: Competitive salary, private healthcare, and a generous holiday scheme.
- Why this job: Join a dynamic team and shape customer experiences through personalised journeys.
- Qualifications: Experience in CRM, loyalty programme management, and strong analytical skills.
- Other info: Exciting opportunity for career growth in a vibrant industry.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing restaurant chain is seeking an experienced CRM & Loyalty Manager for their Digital & Tech team. This strategic role involves designing, launching, and managing the loyalty programme while developing CRM strategies across channels such as email and apps.
Ideal candidates will possess a strong background in CRM, loyalty programme management, and analytics.
The position offers competitive salary and extensive benefits, including private healthcare and generous holiday scheme.
CRM & Loyalty Lead — Personalised Journeys & Growth in Ealing employer: Popeyes Louisiana Chicken UK
Contact Detail:
Popeyes Louisiana Chicken UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Loyalty Lead — Personalised Journeys & Growth in Ealing
✨Tip Number 1
Network like a pro! Reach out to folks in the restaurant and tech industry on LinkedIn. A friendly chat can open doors and give you insights into the company culture.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or case study showcasing your past CRM successes. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you email that highlights key points from your conversation. It shows enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents directly to us. Plus, it gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace CRM & Loyalty Lead — Personalised Journeys & Growth in Ealing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM and loyalty programme management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background in analytics can drive growth for our loyalty programme. Keep it engaging and personal.
Showcase Your Analytical Skills: Since this role involves a lot of data, make sure to mention any relevant analytical tools or methodologies you’ve used. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Digital & Tech team!
How to prepare for a job interview at Popeyes Louisiana Chicken UK
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM systems and loyalty programme management. Brush up on the latest trends and tools in the industry, as well as any specific platforms the restaurant chain might be using. This will show your expertise and enthusiasm for the role.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used analytics to drive CRM strategies in the past. Bring examples of how your data-driven decisions have positively impacted customer engagement or loyalty programmes. Numbers speak volumes, so be ready to share some impressive metrics!
✨Understand Their Brand and Customers
Research the restaurant chain thoroughly. Understand their brand values, target audience, and current loyalty initiatives. This knowledge will help you tailor your responses and demonstrate that you’re genuinely interested in contributing to their growth.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about their current CRM strategies and future goals. This not only shows your interest but also gives you a chance to assess if the company aligns with your career aspirations.
