At a Glance
- Tasks: Lead multiple locations, ensuring efficiency, profitability, and an epic guest experience.
- Company: Join a fun-loving team at Popeyes, where inclusivity and respect matter.
- Benefits: Competitive salary, bonus scheme, private healthcare, and 33 days annual leave.
- Other info: Enjoy career progression, free chicken, and a supportive work culture.
- Why this job: Be the driving force behind a beloved brand and make a real impact.
- Qualifications: Proven leadership in hospitality, strong organisational skills, and a passion for guest experience.
The predicted salary is between 40000 - 50000 € per year.
We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager. You’ll be the driver of culture, leading your General Managers and bringing to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets, whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.
What You’ll Do Here
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability.
- Ensure compliance with all regulatory requirements and safety procedures.
- Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations.
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback.
- Ensure food quality standards uphold our ambition to be the most loved QSR brand.
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward.
- Implement and maintain operational policies, procedures and standards across all locations.
- Monitor and analyse financial performance, budgeting and cost control measures.
- Drive continuous improvement initiatives to enhance operational effectiveness.
What You’ll Have Done
- Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining.
- Excellent organisational and problem solving abilities.
- Always leads by example, lives and breathes an epic guest experience and drives KPIs.
- Strong leadership and interpersonal skills with the ability to motivate and inspire.
- Extensive experience recruiting, developing and talent planning within your store teams.
- Demonstrated ability to analyse financial data and make sound business decisions.
- Knowledge of regulatory compliance and safety standards.
Benefits
- Competitive salary and bonus scheme.
- £5k car allowance.
- Company car scheme.
- Benefits platform, inc. gym discounts and cycle to work.
- Career progression opportunities.
- Private healthcare.
- Life assurance.
- 33 days annual leave.
- Birthday day off.
- Free chicken!
Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
Operations Manager in Cardiff employer: Popeyes Louisiana Chicken UK & I
Join a vibrant and inclusive team at Popeyes, where we prioritise a fun and dynamic work culture that empowers our Operations Managers to lead with passion and purpose. With competitive salaries, generous benefits including private healthcare and 33 days of annual leave, as well as ample opportunities for career progression, you'll thrive in an environment that values your contributions and supports your growth. Experience the unique advantage of working in a fast-paced hospitality setting that champions quality service and employee development, all while enjoying free chicken!
Contact Detail:
Popeyes Louisiana Chicken UK & I Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since they’re all about 'bringing the fun', think of ways you can showcase your leadership style and how you can contribute to that vibe during your chat with them.
✨Tip Number 3
Practice your answers to common interview questions, especially those around KPIs and team management. We want you to feel confident and ready to impress when discussing your experience in driving sales and leading teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team!
We think you need these skills to ace Operations Manager in Cardiff
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven results in previous roles, especially in a fast-paced environment like QSR.
Be Specific About Your Achievements:Use concrete examples to demonstrate your success with KPIs, sales targets, and operational standards. We love numbers, so if you can quantify your achievements, do it! It shows us you know how to drive profitability.
Emphasise Customer Focus:Make it clear that putting the customer first is your top priority. Share instances where you've improved guest experiences or received positive feedback. We’re all about creating epic guest experiences here at StudySmarter!
Tailor Your Application:Don’t just send a generic application. Tailor your CV and cover letter to reflect the job description. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for. Apply through our website for the best chance!
How to prepare for a job interview at Popeyes Louisiana Chicken UK & I
✨Know Your Numbers
As an Operations Manager, you'll be expected to monitor financial performance closely. Brush up on your KPIs, especially sales and profit targets, and be ready to discuss how you've driven these in previous roles. Show them you can analyse data and make informed decisions!
✨Showcase Your Leadership Style
This role is all about leading people, so be prepared to share examples of how you've built and developed high-performing teams. Talk about your recruitment strategies, training methods, and how you motivate your team to deliver an epic guest experience.
✨Emphasise Compliance and Standards
With a focus on quality, service, and cleanliness, it's crucial to demonstrate your knowledge of regulatory compliance and safety standards. Be ready to discuss how you've implemented policies and procedures in past roles to maintain high operational standards.
✨Bring the Fun!
Since the company values a fun culture, think about how you can bring that to life in your interview. Share stories that highlight your ability to create a positive work environment while still driving results. Show them that you can balance fun with professionalism!
