Digital Marketing Coordinator in Suffolk

• Full-Time | Office-Based
• Starting Salary: £26,500 per year

Job Overview We are looking to recruit a Marketing Coordinator to join our expanding telecoms team.

This is a practical role suited to someone who is confident creating engaging content, coordinating marketing campaigns and generating measurable customer interest.

Working as part of the wider team, you will help plan and deliver marketing activity across email, SMS and other relevant channels.

The role will involve developing campaign ideas, producing customer communications, generating and nurturing leads, and monitoring performance to identify opportunities for improvement.

You will also use AI-supported tools for research, idea development, content refinement and campaign analysis.

These tools will support your work, while creativity, sound judgement and effective communication will remain central to the role.

You will work alongside colleagues in social media, sales and customer service.

Although you may contribute campaign ideas and content for social channels, you will not be solely responsible for the companys day-to-day social media management.

Responsibilities * Help plan, coordinate and deliver marketing campaigns across email, SMS and other appropriate channels.

• Develop campaign ideas, written content, customer communications and promotional materials.
• Generate and nurture leads through targeted marketing activity.
• Work with the companys social media handler to develop campaign concepts and suitable content.
• Use AI-supported tools appropriately for research, brainstorming, drafting, content refinement and campaign analysis.
• Ensure marketing content is accurate, engaging and consistent with the companys brand and objectives.
• Monitor campaign performance and use the results to improve future activity.
• Work with sales and other departments to understand customer needs, strengthen lead quality and support commercial objectives.
• Communicate professionally with customers by telephone, email and other channels when required as part of marketing activity.
• Work confidently across marketing systems, CRM platforms and internal processes.
• Maintain accurate campaign records and keep relevant customer and marketing data up to date.
• Provide reasonable administrative and operational support connected with marketing campaigns.
• Contribute ideas and work positively with the wider team to support business growth.

What Were Looking For * Previous marketing experience, including creating content or supporting marketing campaigns.

• The ability to produce clear, engaging and commercially effective written content.
• Strong written and verbal communication skills.
• An understanding of how marketing activity can generate customer interest, leads and measurable results.
• Confidence using digital systems, CRM platforms and marketing tools.
• Some experience with AI-supported tools would be beneficial, although training can be provided.
• Good organisational skills and attention to detail.
• The ability to manage multiple activities and follow campaigns through to completion.
• A creative, proactive and commercially aware approach.
• A reliable and professional attitude.
• The ability to attend the office independently and consistently. What We Offer * A supportive and professional working environment.
• Opportunities to develop your skills and responsibilities as the company grows.
• The chance to contribute ideas and play a meaningful role in the companys marketing activity.
• Employee discount.
• Free on-site parking.

This is an excellent opportunity to join a growing telecoms business with ambitious plans.

The successful candidate will be able to develop their marketing experience while contributing to campaigns that deliver meaningful commercial results.

Benefits * Employee discount.

• Free on-site parking. TPBN1_UKTJ