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- Tasks: Lead store operations, manage sales, and ensure top-notch customer service.
- Company: Join POP MART, a global leader in designer toys with exciting collaborations.
- Benefits: Enjoy structured training, bonuses, social events, and paid breaks.
- Why this job: Be part of a vibrant team in a growing company with a passion for creativity.
- Qualifications: 4+ years in retail management; degree in business or related field preferred.
- Other info: Flexible hours and opportunities for career growth available.
The predicted salary is between 30000 - 42000 £ per year.
Location: Pop Mart Manchester Stores - Trafford Shopping Centre
Full-time Permanent
Working Hours: 40 hours per week
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. We have built an integrated platform covering the entire designer toy value chain. In the UK, POP MART operates seven stores in London, Midlands, and Manchester, and over five Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.
We are searching for a Retail Store Manager to lead and oversee operations at our new Manchester store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards.
- Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Develop and implement strategies to achieve sales targets and improve store performance
- Provide exceptional customer service and resolve any customer issues or complaints
- Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
- Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures
- Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level
- Lead recruitment efforts, evaluate potential candidates' performance, and train new team members
- Perform administrative tasks such as rota scheduling, payroll management, and sales reporting
- Ensure compliance with all company policies, procedures, and relevant regulations
- Be available to work flexible hours
Requirements:
- Proven experience (4+ years) in retail management, preferably in a similar industry
- Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience)
- Fluent in professional English, with excellent verbal and written communication skills
- Proven ability to develop and implement strategies to achieve sales targets and improve store performance
- Proficient in administrative tasks such as rota scheduling, payroll management, and reporting
- Candidates with less experience can also apply for the Assistant Store Manager position
- Multi-lingual language ability (Chinese Mandarin is an advantage but not essential)
- Familiarity with retail management software and point-of-sale systems
Job Type: Full-time
Additional pay: Commission pay, Company pension, 8 hour shift, Weekend availability
Weekend Storekeeper employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Storekeeper
✨Tip Number 1
Familiarise yourself with POP MART's product range and brand ethos. Understanding their unique designer toy culture and popular IPs will help you connect with the team and demonstrate your passion for the role during interviews.
✨Tip Number 2
Highlight your leadership experience in retail management. Be prepared to discuss specific examples of how you've successfully led a team, improved sales performance, or enhanced customer service in previous roles.
✨Tip Number 3
Showcase your ability to handle inventory management and loss prevention. Prepare to explain your strategies for maintaining stock levels and preventing discrepancies, as these are crucial aspects of the Storekeeper role.
✨Tip Number 4
Be ready to discuss your experience with retail management software and point-of-sale systems. Familiarity with these tools can set you apart from other candidates and demonstrate your readiness to hit the ground running.
We think you need these skills to ace Weekend Storekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership skills, customer service achievements, and any specific accomplishments that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of POP MART's brand. Mention your experience in managing teams and improving store performance, and explain why you are excited about the opportunity to work with them.
Highlight Relevant Skills: In your application, emphasise skills such as inventory management, staff training, and customer service excellence. If you have experience with retail management software or point-of-sale systems, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at POP MART
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail management during the interview. Talk about what excites you about working in a store environment and how you can contribute to POP MART's unique culture.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to training and mentoring staff, as well as how you handle conflicts or challenges within a team.
✨Know the Products Inside Out
Familiarise yourself with POP MART's products and their unique selling points. Being able to discuss specific toys or collaborations will show your genuine interest and help you connect with the interviewers.
✨Prepare for Customer Service Scenarios
Think of potential customer service challenges you might face in the role and how you would resolve them. Demonstrating your problem-solving skills and commitment to exceptional service will impress the interviewers.
