Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead our new Manchester store, managing sales, customer service, and team performance.
- Company: Join POP MART, a global leader in designer toys, collaborating with top brands like Disney and Universal.
- Benefits: Enjoy structured training, bonuses, social events, and paid breaks while working full-time.
- Why this job: Be part of an exciting retail environment with growth opportunities and a vibrant team culture.
- Qualifications: 4+ years in retail management preferred; degree in business or related field is a plus.
- Other info: Flexible hours and opportunities for less experienced candidates as Assistant Store Manager.
The predicted salary is between 30000 - 42000 £ per year.
Location: Pop Mart Manchester Stores - Trafford Shopping Centre
Full-time Permanent
Working Hours: 40 hours per week
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. We have built an integrated platform covering the entire designer toy value chain. In the UK, POP MART operates seven stores in London, Midlands, and Manchester, and over five Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.
We are searching for a Retail Store Manager to lead and oversee operations at our new Manchester store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards.
This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management.
- Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Develop and implement strategies to achieve sales targets and improve store performance
- Provide exceptional customer service and resolve any customer issues or complaints
- Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
- Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures
- Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level
- Lead recruitment efforts, evaluate potential candidates' performance, and train new team members
- Perform administrative tasks such as rota scheduling, payroll management, and sales reporting
- Ensure compliance with all company policies, procedures, and relevant regulations
- Be available to work flexible hours
Proven experience (4+ years) in retail management, preferably in a similar industry
Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience)
Fluent in professional English, with excellent verbal and written communication skills
Proven ability to develop and implement strategies to achieve sales targets and improve store performance
Proficient in administrative tasks such as rota scheduling, payroll management, and reporting
Multi-lingual language ability (Chinese Mandarin is an advantage but not essential)
Familiarity with retail management software and point-of-sale systems
Job Type: Full-time
Additional pay: ~ Commission pay, Company pension, 8 hour shift ~ Weekend availability
Weekend Shop Manager employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Shop Manager
✨Tip Number 1
Familiarise yourself with POP MART's unique product offerings and brand ethos. Understanding their designer toy culture and key IPs will help you connect with the company's vision during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a retail team in the past. Be ready to discuss specific strategies you've implemented to boost sales or improve customer service.
✨Tip Number 3
Research the Trafford Shopping Centre and its customer demographics. Tailoring your approach to meet the needs of the local community can demonstrate your commitment to enhancing store performance.
✨Tip Number 4
Network with current or former employees of POP MART if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Weekend Shop Manager.
We think you need these skills to ace Weekend Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in leadership roles. Emphasise your ability to achieve sales targets and improve store performance, as these are key aspects of the Weekend Shop Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail management and your understanding of POP MART's brand and values. Mention specific examples of how you've successfully led teams and improved customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills in inventory management, staff supervision, and customer service. If you have experience with retail management software or point-of-sale systems, be sure to mention this as well.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at POP MART and contribute to their growth. Discuss how your values align with the company's mission and how you can help enhance the customer experience in their Manchester store.
How to prepare for a job interview at POP MART
✨Show Your Leadership Skills
As a Weekend Shop Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. This will show the interviewers that you can effectively manage and motivate your team.
✨Know the Brand Inside Out
Familiarise yourself with POP MART's products, values, and recent developments. Being able to discuss their iconic IPs and collaborations will impress the interviewers and show your genuine interest in the company and its culture.
✨Prepare for Customer Service Scenarios
Customer service is key in retail management. Be ready to discuss how you would handle specific customer complaints or difficult situations. Think of examples where you've provided exceptional service or resolved issues effectively.
✨Demonstrate Your Sales Strategy Knowledge
Since the role involves achieving sales targets, be prepared to talk about strategies you've implemented in the past to boost sales. Discuss any relevant metrics or outcomes to back up your claims, showing that you understand how to drive store performance.
