At a Glance
- Tasks: Lead and optimise POP MART's European warehousing operations while managing a dynamic team.
- Company: Join a leading global brand in designer toys and collectibles, shaping the future of entertainment.
- Benefits: Enjoy competitive pay, generous leave, bonuses, and unique monthly gifts from our latest designs.
- Other info: Work in a vibrant, multicultural team with opportunities for growth and development.
- Why this job: Be part of an exciting transformation in logistics and make a real impact on our European expansion.
- Qualifications: 8+ years in logistics with strong 3PL management and warehouse operations expertise.
The predicted salary is between 60000 - 75000 £ per year.
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Travel: Biweekly travel to Belgium required
Job Type: Full-time, Permanent
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions.
What to Expect
- Contribute to a rapidly growing European business at the intersection of retail, logistics, entertainment and creative culture
- Play a key role in shaping and optimising POP MART’s European distribution network during a period of significant expansion and transformation
- Work closely with teams across Logistics, Retail, Merchandising, E-commerce, Finance and IT to support business growth across multiple markets
- Gain exposure to strategic supply chain projects, warehouse optimisation initiatives and international logistics operations
- Develop your leadership skills while managing key external partners and supporting team development
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to both company and individual performance
- 25 days of annual leave, in addition to bank holidays
- 4x life insurance, together with group medical and travel insurance
- A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers
- Training and development programmes, together with regular team events that encourage learning, collaboration and celebration
The Role and Candidate
Reporting to the Head of Logistics, the Warehouse Manager – Europe Operations will be responsible for overseeing POP MART’s European warehousing operation, with primary responsibility for managing the company’s Regional Distribution Centre (RDC) in Belgium. This role will ensure the effective management of inbound inventory, warehousing, stock control, retail replenishment, e-commerce fulfilment and returns operations across Europe. The successful candidate will act as the key operational link between POP MART and its third-party logistics providers, driving service performance, inventory accuracy and operational efficiency.
Responsibilities
Warehouse Operations Management- Manage the day-to-day performance of POP MART’s European RDC in Belgium, ensuring efficient execution of inbound, storage, picking, packing, dispatch and returns activities
- Oversee inbound inventory flows from China into Europe, ensuring stock is received, processed and made available in line with business priorities
- Manage outbound operations supporting retail stores across Europe, including replenishment, new store openings, promotional activity and priority shipments
- Coordinate e-commerce fulfilment operations and ensure seamless service delivery through to final-mile distribution
- Monitor warehouse capacity, throughput and operational performance to support business growth and seasonal peaks
- Drive effective communication and issue resolution between internal teams and third-party logistics providers
- Act as the primary operational contact for POP MART’s European warehouse partners
- Manage warehouse providers against agreed KPIs, SLAs and contractual commitments
- Lead regular operational review meetings and performance discussions with logistics providers
- Drive corrective action plans to address service issues, operational risks and performance gaps
- Monitor warehouse costs, service levels and operational charges to ensure alignment with budgets and expectations
- Build strong collaborative relationships while maintaining accountability for performance outcomes
- Oversee stock accuracy, inventory control processes, cycle counts and scheduled stocktakes
- Lead investigations into inventory discrepancies, stock variances and system-related issues
- Work closely with warehouse partners and internal stakeholders to improve inventory visibility and reporting accuracy
- Ensure robust inventory management processes are followed across inbound, storage, outbound and returns activities
- Drive continuous improvements in stock control, traceability and operational compliance
- Support the transition towards a centralised European RDC model
- Coordinate operational activities associated with local distribution centre closures across Europe
- Work cross-functionally with Logistics, Merchandising, Finance, Tax, IT and warehouse partners to plan and execute stock transfers
- Ensure warehouse readiness, capacity planning and space utilisation support future inventory requirements
- Identify, manage and escalate risks associated with network transformation projects
- Partner closely with Retail, E-commerce, Merchandising, Finance and Logistics teams to ensure stock availability and operational alignment
- Support business priorities by translating demand forecasts and operational requirements into warehouse execution plans
- Provide regular updates on warehouse performance, service levels, inventory health and operational risks
- Build strong relationships with internal stakeholders and external logistics partners across Europe
- Monitor and report on key warehouse performance indicators, including stock accuracy, inbound processing times, fulfilment performance, productivity and cost efficiency
- Analyse operational data to identify trends, opportunities and areas for improvement
- Lead initiatives focused on warehouse optimisation, process improvement and operational efficiency
- Support systems enhancements, warehouse layout improvements and capacity planning projects
- Contribute to the development of scalable logistics processes that support future business growth
Required Qualifications
- Minimum 8 years’ experience within warehouse, distribution, fulfilment or logistics operations
- Proven experience managing third-party logistics (3PL) warehouse providers
- Strong understanding of warehouse operations, including inbound, storage, outbound, inventory control, returns and fulfilment processes
- Experience supporting both retail distribution and e-commerce fulfilment operations
- Experience managing warehouse operations remotely and across multiple locations
- Strong analytical and problem-solving skills with the ability to investigate issues and implement corrective actions
- Excellent communication and stakeholder management skills
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
- Experience managing KPIs, SLAs and operational performance metrics
- Strong knowledge of warehouse management systems (WMS) and ERP processes
Desirable but Not Essential
- Experience within retail, consumer goods, fashion or omnichannel environments
- Experience supporting warehouse consolidations, RDC transitions or logistics network transformation projects
- Experience with NetSuite ERP
- Understanding of European distribution networks and cross-border logistics operations
- Knowledge of warehouse automation and process optimisation initiatives
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Warehouse Manager - Europe Operations in Slough employer: POP MART
At POP MART, we pride ourselves on being an exceptional employer, offering a vibrant and multicultural work environment in the heart of Canary Wharf, London. Our employees enjoy a range of benefits including generous annual leave, structured bonus schemes, and opportunities for professional development, all while contributing to a rapidly growing business at the forefront of the designer toys and collectibles industry. Join us to be part of a dynamic team that values creativity, collaboration, and continuous improvement, as we expand our presence across Europe and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Manager - Europe Operations in Slough
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with people on LinkedIn. The more you engage with others in the logistics and warehousing space, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching POP MART and its operations. Understand our unique position in the designer toys and collectibles market. Tailor your answers to show how your experience aligns with our goals, especially in managing warehouse operations and third-party logistics.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and improved operational efficiency in past roles. We love candidates who can demonstrate their ability to drive performance and foster collaboration across departments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the POP MART family and contributing to our exciting journey in Europe.
We think you need these skills to ace Warehouse Manager - Europe Operations in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Warehouse Manager role. Highlight your logistics expertise, especially in managing third-party providers and warehouse operations.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the role and how your background fits with POP MART's mission. Share specific examples of your achievements in warehouse management or logistics.
Showcase Your Leadership Skills:Since this role involves managing a team, be sure to mention any leadership experiences you have. Talk about how you've developed team members or improved operational efficiency in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Make sure you understand POP MART's business model and the role of a Warehouse Manager in their European operations. Familiarise yourself with their key products, like MOLLY and SKULLPANDA, and be ready to discuss how your experience aligns with their logistics and distribution needs.
✨Showcase Your Leadership Skills
As a Warehouse Manager, you'll be leading a team and managing third-party logistics providers. Prepare examples of how you've successfully led teams or improved warehouse operations in the past. Highlight your ability to communicate effectively and resolve issues swiftly.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of specific situations where you've had to manage inventory discrepancies or improve efficiency, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in POP MART's future and your potential role in it. Inquire about their plans for expanding the European distribution network or how they measure success in their logistics operations. This shows you're not just interested in the job, but also in the company's growth.
