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For Companies At a Glance
- Tasks: Assist in managing store operations and lead a passionate sales team.
- Company: Join POP MART, a global leader in designer collectibles and creative storytelling.
- Benefits: Enjoy monthly gifts, bonuses, training programmes, and team events.
- Why this job: Be part of a vibrant team that connects art and retail while making customers smile.
- Qualifications: 2+ years in store management, strong communication, and customer service skills.
- Other info: Flexible hours and opportunities for growth in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
The Role and Candidate
We are searching for an Assistant Store Manager to work alongside our Store Manager in our Camden Town store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards.
Responsibilities
- Assist the Store Manager overseeing all aspects of store operations
- Provide exceptional customer service and resolve any customer issues or complaints
- Train and supervise the sales team, ensuring they adhere to company policies and procedures
- Collaborate with the Store Manager to develop strategies for achieving sales targets
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
- Control stock discrepancy by monitoring inventory levels and preventing shoplifting
- Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level
- Manage the cashier point’s daily opening and closing procedures
- Conduct regular staff meetings to communicate goals, expectations, and updates
- Assist in recruitment, evaluation of potential candidates’ performance, and training new team members
- Perform administrative tasks such as rota scheduling and sales reporting
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- 2+ years full-time experience in store management level
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Proven ability to develop and implement strategies to achieve sales targets
- Demonstrated leadership skills with experience supervising a team
- Strong organizational skills with a keen attention to detail
- Proficient in administrative tasks such as rota scheduling and reporting
- Effective time management and task prioritization abilities
- Team-oriented with the ability to motivate and inspire others
Desirable but Not Essential
- Experience in the designer collectible pieces industry
- Knowledge of visual merchandising techniques
- Familiarity with retail management software and point-of-sale systems
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Assistant Store Manager in Slough employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Slough
✨Tip Number 1
Get to know the company inside out! Research POP MART's products, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you'd handle customer complaints or motivate your team, as these are key aspects of the Assistant Store Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Store Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight your retail management experience and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share your passion for designer collectible pieces and how you can contribute to our team at POP MART. Keep it engaging and concise.
Showcase Your Leadership Skills: Since this is a leadership position, be sure to mention any previous experience in managing teams or projects. We love to see examples of how you've motivated others and achieved results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, dive deep into POP MART's brand and its iconic characters like MOLLY and SKULLPANDA. Familiarise yourself with their products and the designer collectible pieces industry. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully trained or supervised a team. Highlight how you resolved conflicts or motivated your team to achieve sales targets.
✨Customer Service is Key
POP MART values exceptional customer service. Be ready to discuss how you've handled customer complaints or provided memorable shopping experiences in previous roles. Share specific instances that showcase your proactive approach to customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the store's sales strategies or how they measure success in customer service. This shows your enthusiasm for the role and helps you understand if POP MART is the right fit for you.
