At a Glance
- Tasks: Deliver amazing customer service and manage daily cashier operations.
- Company: Join POP MART, a leading global brand in designer collectibles.
- Benefits: Enjoy monthly gifts, bonuses, and access to wellbeing support.
- Why this job: Be part of a vibrant team and grow your skills in a creative environment.
- Qualifications: Fluent English and strong customer service skills are a must.
- Other info: Flexible hours and opportunities for team events and collaboration.
The predicted salary is between 10 - 13 £ per hour.
Sales Assistant, Part Time, 8 hours a week (1-day minimum) - London, Brick Lane Pop Up
Industry: Designer collectible pieces
Location: Brick Lane, E1 6QL
Job type: Part time, (FTC 1-year)
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
Desirable but Not Essential
- Multi-lingual language ability
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Sales Assistant (Part Time) employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Part Time)
✨Tip Number 1
Get to know POP MART and its products inside out! Familiarise yourself with the designer collectible pieces and the brand's unique story. This way, when you chat with the team, you can show your genuine passion and knowledge.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where POP MART is present. Building relationships can give you insider info and might just help you stand out during the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to the vibrant culture at POP MART.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the POP MART family and ready to dive into the exciting world of designer collectibles.
We think you need these skills to ace Sales Assistant (Part Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for designer collectibles shine through! We want to see how much you love the products and the culture behind them. A personal touch can really make your application stand out.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in customer service or retail, and don’t forget to mention any skills that align with our values at POP MART. We’re looking for team players who can connect with our customers!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique designer collectible pieces. Familiarise yourself with their iconic characters like MOLLY and SKULLPANDA. This will not only show your enthusiasm but also help you connect your skills to their brand.
✨Show Off Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you resolved customer issues or provided memorable shopping experiences. This will demonstrate your proactive approach and ability to handle challenges.
✨Flexibility is Key
POP MART values flexibility in working hours. Be ready to discuss your availability and willingness to work nights, weekends, and holidays. Highlight any previous roles where you adapted to changing schedules or demands.
✨Team Player Vibes
Since the role involves working in a multicultural team, emphasise your teamwork skills. Share stories that showcase your ability to collaborate effectively with others, especially in diverse environments. This will resonate well with their company culture.