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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage daily cashier operations.
- Company: Join POP MART, a global leader in designer collectibles and creative storytelling.
- Benefits: Enjoy monthly gifts, bonuses, training, and team events.
- Why this job: Be part of a vibrant team and connect with art-loving customers.
- Qualifications: Fluent English, strong customer service skills, and a team player.
- Other info: Flexible hours and opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Full Time Retail Assistant - Brick Lane Pop Up
Industry: Designer collectible pieces
Location: Brick Lane, London (New Store Opening)
Job type: Full Time (FTC, 1-year)
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Sales Assistant (Full Time) employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Full Time)
✨Tip Number 1
Get to know the company! Before your interview, dive into POP MART's world. Familiarise yourself with their iconic characters and recent projects. This shows you're genuinely interested and ready to contribute to their creative storytelling.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can create memorable shopping experiences for POP MART's customers.
✨Tip Number 3
Dress the part! Since you'll be working in a trendy retail environment, make sure your outfit reflects your personality while being professional. Show that you understand the brand's vibe and can connect with its audience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Assistant (Full Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for designer collectibles and customer service shine through. We want to see that you’re genuinely excited about joining the POP MART team and contributing to our vibrant culture.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your communication skills. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about wanting to join POP MART and be part of our exciting journey.
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, dive deep into POP MART's brand and its iconic characters like MOLLY and SKULLPANDA. Familiarise yourself with their products and the overall vibe of the company. This will not only show your enthusiasm but also help you connect your experiences to their mission.
✨Show Off Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you resolved issues or created memorable shopping experiences, as this will resonate well with the interviewers.
✨Be Ready for Teamwork Questions
POP MART values a team-oriented approach, so expect questions about teamwork. Reflect on times when you collaborated successfully with others. Highlight your ability to communicate effectively and support your teammates, as this will demonstrate that you're a great fit for their multicultural team.
✨Flexibility is Key
Since the role requires flexible hours, be prepared to discuss your availability openly. Show that you're willing to adapt to the fast-paced environment and can handle shifts during nights, weekends, and holidays. This will reassure them that you're committed to the role and ready to jump in whenever needed.