Roboshop Coordinator

Roboshop Coordinator

Full-Time 28800 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Roboshop team to keep vending machines stocked and running smoothly.
  • Company: POP MART is a global leader in trend culture and entertainment, empowering creators worldwide.
  • Benefits: Enjoy flexible hours, hands-on projects, and the chance to work with a diverse team.
  • Why this job: Be part of a fast-growing company that blends retail, art, and creative storytelling.
  • Qualifications: Tertiary education in engineering or related fields; basic technical skills preferred.
  • Other info: Opportunity to travel within London and nearby cities for on-site support.

The predicted salary is between 28800 - 42000 ÂŁ per year.

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Direct message the job poster from POP MART

\\\”To Light Up Passion And Bring Joy\\\” – POP MART

Industry: Designer toys and collectible pieces

Location: Canary Wharf, London

Job type:Full Time, Permanent

Working Hours: 40 hours, weekly

About POP MART

POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a fast-paced company with a young and multicultural team where you can expect to:

  • Contribute to a fast-growing European business that combines retail, art, and creative storytelling
  • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
  • Grow your skills through hands‑on projects, collaborative learning, and opportunities to explore new ideas

POP MART offers our employees:

  • Monthly appreciation gifts featuring our latest POP MART designs
  • A structured bonus scheme linked to company and individual performance
  • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
  • Training and development programmes that build both professional skills and creative thinking
  • Regular team events that bring our people together to share ideas and celebrate our work

The Role and Candidate

We are seeking a dedicated Roboshop Coordinator to join our Roboshop team on a full-time basis. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines.

Responsibilities

  • Liaise with multiple stakeholders — including landlords, logistics partners, and internal teams — to ensure the smooth execution of new Roboshop launches and operational efficiency.
  • Manage day‑to‑day operational matters to ensure consistent sales performance and resolve any issues promptly, playing a key role in driving business growth.
  • Oversee monthly operational invoicing, prepare relevant documentation, and initiate payments in coordination with the finance team.
  • Provide technical and operational support for Roboshop vending machines to ensure optimal functionality and customer satisfaction.
  • Collaborate closely with cross‑functional teams to ensure timely communication, stock accuracy, and seamless replenishment cycles.
  • Support the implementation of process improvements and new initiatives to enhance the overall efficiency and profitability of the Roboshop network.

Required Qualifications

  • Strong organisational skills (desirable but not essential).
  • Previous experience in a technical or maintenance role.
  • Basic technical skills for troubleshooting and maintaining vending machines.
  • Able to work independently and manage time efficiently.
  • Strong communication skills, with the ability to effectively liaise with international teams.
  • Fluent in English. Proficiency in Mandarin is a plus.

Desirable but Not Essential

  • Experience in stock management and inventory control

If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Seniority level

  • Mid‑Senior level

Employment type

  • Full‑time

Job function

  • Consulting

Industries

  • Entertainment Providers, Consumer Services, and Retail

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Roboshop Coordinator employer: POP MART

At POP MART, we pride ourselves on being a dynamic and innovative employer that fosters a vibrant work culture in the heart of Canary Wharf, London. Our commitment to employee growth is evident through hands-on projects and collaborative learning opportunities, allowing you to thrive in a multicultural environment while contributing to a fast-growing business at the intersection of retail and creative storytelling. Join us to be part of an exciting journey where your contributions will directly impact our global presence and the creative community.
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Contact Detail:

POP MART Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roboshop Coordinator

✨Tip Number 1

Familiarise yourself with the Roboshop technology and vending machine operations. Understanding how these machines work will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of POP MART, especially those in technical roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Highlight any relevant experience you have with stock management or technical troubleshooting in your conversations. Being able to discuss specific examples will make you stand out as a candidate who is ready to hit the ground running.

✨Tip Number 4

Prepare to discuss your ability to work independently and manage time efficiently. Since this role involves travelling to various locations, showcasing your organisational skills will be key to landing the job.

We think you need these skills to ace Roboshop Coordinator

Technical Troubleshooting
Inventory Management
Organisational Skills
Communication Skills
Time Management
Mechanical Aptitude
Problem-Solving Skills
Customer Service Orientation
Basic Electrical Knowledge
Driving License
Team Collaboration
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Roboshop Coordinator role. Emphasise any technical or maintenance roles you've held, as well as your organisational skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for POP MART and the role. Mention your understanding of their business model and how your background in engineering or technical support makes you a great fit.

Highlight Communication Skills: Since the role involves liaising with international teams, emphasise your communication skills in both English and any other languages you speak, particularly Mandarin if applicable.

Showcase Problem-Solving Abilities: In your application, provide examples of how you've diagnosed and resolved technical issues in previous roles. This will demonstrate your ability to handle the responsibilities of maintaining the Roboshop vending machines.

How to prepare for a job interview at POP MART

✨Show Your Technical Skills

Since the role involves troubleshooting and maintaining vending machines, be prepared to discuss your technical skills. Highlight any relevant experience in engineering or maintenance roles, and consider bringing examples of past projects or challenges you've successfully managed.

✨Demonstrate Strong Communication

Effective communication is key, especially when liaising with international teams. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you would handle communication in a multicultural environment.

✨Emphasise Organisational Skills

While strong organisational skills are desirable but not essential, showcasing your ability to manage time and tasks efficiently can set you apart. Prepare examples of how you've successfully organised projects or managed inventory in previous roles.

✨Research POP MART's Culture

Understanding POP MART's focus on creativity and multiculturalism will help you align your answers with their values. Familiarise yourself with their products and IPs, and think about how your background and interests fit into their innovative environment.

Roboshop Coordinator
POP MART
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  • Roboshop Coordinator

    Full-Time
    28800 - 42000 ÂŁ / year (est.)
  • P

    POP MART

    50-100
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