Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead store operations, manage sales, and ensure top-notch customer service.
- Company: Join POP MART, a global leader in designer toys and collectibles.
- Benefits: Enjoy monthly toy gifts, bonuses, training, and fun team events.
- Why this job: Be part of a vibrant team and grow your retail management skills in a creative environment.
- Qualifications: 4+ years in retail management; passion for toys is a plus!
- Other info: Flexible hours and opportunities for career advancement available.
The predicted salary is between 27500 - 30000 £ per year.
POP MART Cambridge, England, United Kingdom
Store Manager – Cambridge Store
POP MART Cambridge, England, United Kingdom
1 day ago Be among the first 25 applicants
Industry: Designer toys and collectible pieces
Location: Pop Mart Cambridge Store
Job type: Full-time Permanent
Working Hours: 40 hours per week
About POP MART
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.
In the UK, POP MART operates seven stores in London, Midlands, and Manchester, and over five Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.
For more information, please visit www.popmart.com and our LinkedIn Career page.
What to Expect
POP MART is a boutique-sized company with a young and multicultural team where you can expect to:
- Gain valuable professional experience covering the entire retail life cycle
- Have the opportunity to work with people from different countries and cultures in a collaborative environment
- Receive structured customer service, retail operations, and product training
- Be proactively involved in the company’s growth
POP MART offers our employees:
- Selected POP MART toys as appreciation gifts every month
- A structured bonus/commission scheme in line with the company’s and the individual’s performance
- Comprehensive training and development programs
- Regular team social events
The Role and Candidate
We are searching for a Retail Store Manager to lead and oversee operations at our Cambridge store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART\’s standards.
This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager.
Responsibilities
- Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Develop and implement strategies to achieve sales targets and improve store performance
- Provide exceptional customer service and resolve any customer issues or complaints
- Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
- Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures
- Manage visual merchandising, ensuring the store\’s tidiness and cleanliness are maintained at the highest level
- Oversee cashier point operations, including daily opening and closing procedures
- Conduct regular staff meetings to communicate goals, expectations, and updates
- Lead recruitment efforts, evaluate potential candidate\’s performance, and train new team members
- Perform administrative tasks such as rota scheduling, payroll management, and sales reporting
- Ensure compliance with all company policies, procedures, and relevant regulations
- Be available to work flexible hours.
Required Qualifications
- Proven experience (4+ years) in retail management, preferably in a similar industry
- Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience)
- Fluent in professional English, with excellent verbal and written communication skills
- Strong leadership skills with the ability to motivate and develop a high-performing team
- Proven ability to develop and implement strategies to achieve sales targets and improve store performance
- Excellent organizational and problem-solving skills with a keen attention to detail
- Proficient in administrative tasks such as rota scheduling, payroll management, and reporting
- Team-oriented with the ability to foster a positive work environment
- Candidates with less experience can also apply for the Assistant Store Manager position
Desirable but Not Essential
- Multi-lingual language ability (Chinese Mandarin is an advantage but not essential)
- Experience in the toy or collectibles industry
- Knowledge of visual merchandising techniques
- Familiarity with retail management software and point-of-sale systems
Job Type: Full-time
Pay: £33,000.00-£36,000.00 per year
Additional pay:
- Commission pay
- Company pension
Schedule:
- 8 hour shift
- Weekend availability
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management, Sales, and Customer Service
-
Industries
Entertainment Providers, Retail, and Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at POP MART by 2x
Get notified about new Store Manager jobs in Cambridge, England, United Kingdom.
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 4 days ago
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 3 days ago
Cambridge, England, United Kingdom 1 month ago
Croydon, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 6 days ago
Cambridge, England, United Kingdom 2 weeks ago
Croydon, England, United Kingdom 1 week ago
Newmarket, England, United Kingdom 3 days ago
Cambridge, England, United Kingdom 6 days ago
Cambridge, England, United Kingdom 4 days ago
Royston, England, United Kingdom 7 months ago
Customer and Trading Manager – Convenience
Cambridge, England, United Kingdom 2 weeks ago
Spaldwick, England, United Kingdom 6 days ago
Saffron Walden, England, United Kingdom 1 month ago
Cambridge, England, United Kingdom 2 weeks ago
Croydon, England, United Kingdom 1 week ago
Croydon, England, United Kingdom 5 days ago
Croydon, England, United Kingdom 1 month ago
Christchurch, England, United Kingdom 1 month ago
Croydon, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 1 week ago
Argos Store Manager – Inside Sainsbury\’s
March, England, United Kingdom 6 days ago
Hare Street, England, United Kingdom 5 days ago
Biggleswade, England, United Kingdom 1 week ago
Cambridgeshire, England, United Kingdom 1 week ago
Spaldwick, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Retail Store Manager - Cambridge Store employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - Cambridge Store
✨Tip Number 1
Familiarise yourself with POP MART's product range and brand ethos. Understanding their designer toys and collectible culture will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network within the retail and toy industry. Attend local events or online forums related to designer toys, as this can help you connect with current employees or industry professionals who might provide insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and past experiences in retail management. Be ready to share specific examples of how you've motivated teams and improved store performance, as these are key aspects of the role.
✨Tip Number 4
Showcase your customer service skills during any interactions with the company. Whether it's through a phone call or an informal chat, demonstrating your ability to handle customer issues effectively can set you apart from other candidates.
We think you need these skills to ace Retail Store Manager - Cambridge Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in the toy or collectibles industry. Emphasise your leadership skills and any achievements related to sales targets and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for designer toys and your understanding of POP MART's brand. Mention specific experiences that demonstrate your ability to lead a team and improve store performance.
Highlight Relevant Skills: In your application, clearly outline your skills in customer service, inventory management, and visual merchandising. Use examples from your past roles to illustrate how you've successfully applied these skills.
Show Enthusiasm: Convey your enthusiasm for the role and the company in both your CV and cover letter. Mention any personal connections to the brand or products, as this can set you apart from other candidates.
How to prepare for a job interview at POP MART
✨Show Your Passion for Designer Toys
Make sure to express your enthusiasm for designer toys during the interview. POP MART values candidates who are genuinely excited about their products, so share any personal experiences or collections you have that relate to the industry.
✨Demonstrate Leadership Skills
As a Retail Store Manager, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to training, mentoring, and motivating staff to achieve sales targets.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and providing exceptional service. Think of specific situations where you resolved issues effectively and be ready to discuss your strategies for maintaining high customer satisfaction.
✨Know Your Numbers
Familiarise yourself with key retail metrics such as sales targets, inventory management, and loss prevention strategies. Be prepared to discuss how you've used data to drive performance improvements in previous roles.
