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For Companies At a Glance
- Tasks: Deliver amazing customer service and manage store displays in a vibrant retail environment.
- Company: Join POP MART, a leading global brand in designer collectibles and creative storytelling.
- Benefits: Enjoy monthly gifts, bonuses, discounts, and training to boost your skills.
- Why this job: Be part of a multicultural team and connect with art-loving customers every day.
- Qualifications: Fluent English, strong customer service skills, and a team player attitude.
The predicted salary is between 20000 - 25000 £ per year.
Full Time Retail Assistant – Cambridge, Petty Cury
Industry: Designer collectible pieces
Location: Cambridge, Petty Cury
Job type: Full Time, Permanent
Availability: Full flexibility required (Monday - Sunday)
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
- Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Retail Assistant employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know POP MART and its products inside out! Familiarise yourself with the designer collectible pieces and the unique stories behind them. This will not only impress during interviews but also help you connect with customers.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask about their experiences and any tips they might have. Building connections can give you an edge and show your genuine interest in the company.
✨Tip Number 3
Prepare for the interview by practising common retail scenarios. Think about how you'd handle customer complaints or manage visual merchandising. Role-playing these situations can boost your confidence and showcase your proactive customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the POP MART team and ready to dive into the exciting world of designer collectibles.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Assistant role. Highlight any customer service experience and your ability to work in a team, as these are key for us at POP MART.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share your passion for designer collectibles and how you can contribute to our vibrant team. Keep it engaging and personal – we want to see your personality!
Showcase Your Flexibility: Since we need someone who can work flexible hours, make sure to mention your availability clearly. Let us know when you can work, including weekends and holidays, to show you're ready to jump in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with POP MART!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, dive deep into POP MART's brand and its iconic characters like MOLLY and SKULLPANDA. Familiarise yourself with their products and the overall vibe of the company. This will not only show your enthusiasm but also help you connect your answers to their values.
✨Show Off Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you resolved issues or created memorable shopping experiences, as this will resonate well with the interviewers.
✨Flexibility is Key
POP MART requires full flexibility in working hours. Be ready to discuss your availability openly and demonstrate your willingness to adapt to the fast-paced retail environment. Highlight any previous roles where you successfully managed varied schedules.
✨Team Spirit Matters
Emphasise your ability to work well in a team. Share stories that showcase your collaborative spirit and how you’ve contributed to team success in the past. POP MART values a multicultural team, so showing that you can thrive in diverse settings will be a plus!