Procurement Coordinator

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

Location: London, United Kingdom

Job Type: Full-time, Permanent

Department: Visual Merchandising, Europe

Industry: Designer Toys & Collectibles

Reporting to: Head of Visual Merchandising Europe

What to Expect

• Support a fast-growing European business that combines retail, e-commerce, IP, marketing and creative storytelling.
• Work closely with Visual Merchandising, Marketing, Retail, E-commerce and Merchandising teams across multiple European markets.
• Gain hands-on experience supporting the procurement and delivery of creative materials that bring POP MART campaigns, stores and customer experiences to life.
• Work with suppliers and internal stakeholders across different countries and functions within an international business.
• Contribute to campaigns, store openings, seasonal activations and other key commercial initiatives.
• Develop your procurement, coordination and commercial operations skills in a dynamic and rapidly expanding environment.

Benefits

• Monthly appreciation gifts featuring our latest POP MART designs.
• A structured bonus scheme linked to both company and individual performance.
• 25 days of annual leave, in addition to bank holidays.
• 4x life insurance, together with group medical and travel insurance.
• A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers.
• Training and development programmes, together with regular team events that encourage learning, collaboration and celebration.

Opportunity

• Support the procurement and delivery of visual merchandising materials, POS materials, campaign materials, VM props and gifts with purchase (GWP) across POP MART Europe.
• Play a key coordination role in ensuring purchasing requirements are processed accurately and delivered in line with campaign launches, store openings and commercial priorities.
• Manage purchase orders from initial request through to delivery, maintaining accurate records and proactively following up on outstanding actions.
• Build effective relationships with suppliers and internal stakeholders to help ensure materials are delivered on time and to the required specifications.
• Join a growing European team and contribute to improving procurement processes and ways of working as POP MART continues to expand.

The Role and Candidate

This is a hands-on coordination role within the Visual Merchandising, Europe team, supporting the procurement and delivery of materials required for POP MART's retail, marketing and visual merchandising activities. Working closely with the Head of Visual Merchandising Europe and teams across Visual Merchandising, Marketing, Retail, E-commerce and Merchandising, you will be responsible for coordinating purchase orders for VM props, POS materials, campaign materials, gifts with purchase and other related items across European markets.

Responsibilities

• Purchase Order & Procurement Coordination
  • Manage purchase orders for VM props, POS materials, campaign materials, gifts with purchase and other related items across POP MART Europe.
  • Coordinate purchasing requirements with Visual Merchandising, Marketing, Retail, E-commerce and Merchandising teams.
  • Ensure orders are raised accurately with the correct quantities, specifications, delivery locations and required dates.
  • Review purchasing requests to ensure all required information is complete before orders are placed.
  • Maintain clear visibility of purchase order status, outstanding actions and expected delivery dates.
  • Support the procurement process from initial request through to final delivery.
• Supplier & Stakeholder Coordination
  • Liaise with suppliers to confirm orders, specifications, quantities, delivery requirements and timelines.
  • Follow up proactively with suppliers on outstanding orders, delivery updates and potential delays.
  • Work closely with internal stakeholders to understand changing requirements and communicate updates effectively.
  • Support coordination across different European markets and business functions.
  • Build positive and effective working relationships with suppliers and internal teams.
• Campaign, Store Opening & Commercial Support
  • Coordinate purchasing requirements in line with campaign launches, store openings and other key commercial activities.
  • Ensure materials are ordered and delivered within agreed timelines.
  • Work closely with Visual Merchandising and Marketing teams to support seasonal campaigns, activations and promotional activities.
  • Coordinate gifts with purchase (GWP) requirements across different European markets.
  • Support the delivery of materials required for new store openings and other retail initiatives.
  • Proactively identify potential delivery risks and elevate issues where required.
• Order Tracking & Documentation
  • Track orders from placement through to delivery and proactively follow up on delays, changes or outstanding actions.
  • Maintain accurate purchasing trackers, order records and supporting documentation.
  • Ensure key purchasing information is kept up to date and readily accessible to relevant stakeholders.
  • Monitor order quantities, delivery dates and specifications to help prevent discrepancies.
  • Provide regular updates on purchasing status and outstanding orders where required.
• Issue Resolution & Process Improvement
  • Support the resolution of delivery, quantity, invoice and other purchasing discrepancies.
  • Liaise with suppliers and relevant internal teams to investigate and resolve issues promptly.
  • Escalate material purchasing or delivery issues when appropriate.
  • Identify opportunities to improve purchasing processes, tracking and ways of working.
  • Support the development of more efficient procurement processes as POP MART's European business continues to grow.

Required Qualifications

• 2–3 years of experience in purchasing, procurement, merchandising operations, buying administration or a similar coordination role.
• Experience raising and managing purchase orders, preferably within retail, consumer products, FMCG or another fast-paced commercial environment.
• Strong organisational skills with the ability to manage multiple orders, deadlines and stakeholders simultaneously.
• High level of accuracy and attention to detail when handling order information, quantities, specifications and documentation.
• Strong communication and coordination skills, with confidence working across different teams and European markets.
• Proactive approach to following up actions, identifying potential delays and escalating issues when required.
• Good Excel and general systems capability.
• Strong administrative and record-keeping skills.
• Ability to work independently while collaborating effectively with multiple stakeholders.
• Comfortable working in a fast-moving environment where priorities may change according to campaign, launch and business needs.
• Strong written and verbal communication skills in English.

Desirable but Not Essential

• Experience working within visual merchandising, retail, marketing, buying, merchandising or store operations.
• Experience procuring POS materials, promotional materials, retail fixtures, props, gifts with purchase or similar creative/commercial items.
• Experience supporting retail campaigns, seasonal activations or new store openings.
• Experience working with purchasing, ERP, finance or procurement systems.
• Experience working with suppliers across multiple countries or international markets.
• Experience coordinating purchasing activities across different European markets.
• Stronger-than-basic Excel skills, including experience with spreadsheets, trackers and data management.
• Experience working in a fast-growing international company.
• European language skills, such as French, Italian, German or Spanish, would be an advantage.