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- Tasks: Deliver amazing customer service and manage store operations in a vibrant retail environment.
- Company: Join POP MART, a global leader in trend culture and entertainment.
- Benefits: Enjoy monthly gifts, bonuses, and access to exclusive employee discounts.
- Other info: Flexible hours and a fun, multicultural team await you!
- Why this job: Be part of a creative team that connects art and retail while growing your skills.
- Qualifications: Fluent English and strong customer service skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
Full Time Retail Assistant – Cambridge, Petty Cury
Location: Cambridge, Petty Cury
Job type: Full Time, Permanent
Availability: Full flexibility required (Monday - Sunday)
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
- Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Retail Assistant in Peterborough employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, dive into POP MART's culture and values. Understanding their mission will help you connect your experiences to what they’re all about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! Retail is all about customer interaction, so let your enthusiasm and passion for the role come through during your interview. Be yourself and let them see why you’d be a great fit!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role.
We think you need these skills to ace Retail Assistant in Peterborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re excited about the opportunity to work with POP MART and contribute to our vibrant team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Retail Assistant role. We love seeing how your background aligns with our values and the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique products. Familiarise yourself with their iconic characters like MOLLY and SKULLPANDA. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Show Off Your Customer Service Skills
Since the role is all about providing exceptional customer service, prepare examples from your past experiences where you resolved customer issues or created memorable shopping experiences. Be ready to discuss how you can bring that same energy to POP MART.
✨Flexibility is Key
POP MART requires full flexibility in working hours. Be prepared to discuss your availability openly. Highlight your willingness to work nights, weekends, and holidays, as this shows you're committed to being a team player.
✨Team Spirit Matters
Emphasise your ability to work well in a team. Share stories that demonstrate your collaborative skills and how you’ve contributed to a positive team environment in previous roles. This aligns perfectly with POP MART's multicultural team ethos.