Part Time Retail Assistant – Manchester Royal Building

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

What To Expect:

• Contribute to a fast-growing European business that combines retail, art, and creative storytelling.
• Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences.
• Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas.

Benefits:

• Monthly appreciation gifts featuring our latest POP MART designs.
• A structured bonus scheme linked to company and individual performance.
• Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support.
• Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more.
• Training and development programmes that build both professional skills and creative thinking.
• Regular team events that bring our people together to share ideas and celebrate our work.

Responsibilities:

• Provide exceptional customer service and resolve any customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Required Qualifications:

• Fluent in professional English, with excellent verbal and written communication skills.
• Proactive with strong customer service skills to provide a memorable shopping experience.
• Team-oriented with the ability to work well in a team.

Desirable But Not Essential:

• Multi-lingual language ability.

Equal Pay and Non-Discrimination:

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.